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[[Organization|Companies]] and [[contact]]s that are associated with the organization that is licensed to use [[SmartSimple]] but are not part of that organization.
* [[Contacts]] are always externally associated, and are not considered [[users]] until they are [[User#How to Activate Users|activated]] as such.* Some common [[User Role|roles]] for external users might include: Donor, Organization Contact, External Individual, etc. * An easy way to think of the '''external '''user is that they are ''receiving ''something from the [[The Root Company|root organization]]: for example, external applicants to a grant would be receiving money. In the [[Organization hierarchy|organization hierarchy]], external companies and contacts are listed under the second tab. '''Note''': ''A user can either be internal or external; they cannot be transferred nor hold both internal and external access at once.''
==See Also==
* [[Organization hierarchy]]
* [[User]]
* [[User Role]]
* [[Roles and Security Settings]]
[[Category:Glossary]]
