Difference between revisions of "Email & Email Broadcast Security"

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(Accessing Email & Email Broadcast Settings menu)
(Accessing Email & Email Broadcast Settings menu)
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:: {{Icon-Menu}} 
 
:: {{Icon-Menu}} 
 
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2. Under the heading '''Configuration, '''select [[Global Settings|'''Global Settings''']].
2. Under the heading '''Configuration, '''select [['''Global''' '''Settings''']].
 
  
 
3. Click on the tab labelled '''Security.'''
 
3. Click on the tab labelled '''Security.'''
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:: [[File:Email security.png|700px|border]]
 
:: [[File:Email security.png|700px|border]]
 
 
===From the Email Broadcast Feature===
 
===From the Email Broadcast Feature===
 
1. Click the 9-square menu icon on the top right of your page.
 
1. Click the 9-square menu icon on the top right of your page.
  
 
:: {{icon-Menui}} 
 
:: {{icon-Menui}} 
 
 
2. Under the heading '''Communications, '''click '''Email Broadcast.'''
 
2. Under the heading '''Communications, '''click '''Email Broadcast.'''
  
 
:: [[File:Email broadcast.png|200px|border]]
 
:: [[File:Email broadcast.png|200px|border]]
 
 
3. Once the Email Broadcast list is open, click on the '''cog icon '''at the top that will open up the Email Broadcast settings. 
 
3. Once the Email Broadcast list is open, click on the '''cog icon '''at the top that will open up the Email Broadcast settings. 
  

Revision as of 14:27, 18 June 2019

Accessing Email & Email Broadcast Settings menu

The Email & Email Broadcast Settings page can be reached in two ways. 

From Global Settings

1. Click the 9-square menu icon on the top right of your page.

052919 MenuIcon.png 

2. Under the heading Configuration, select Global Settings.

3. Click on the tab labelled Security.

4. Under the first subheading, Business Security, click the hyperlink Email Security Settings.

Email security.png

From the Email Broadcast Feature

1. Click the 9-square menu icon on the top right of your page.

Template:Icon-Menui 

2. Under the heading Communications, click Email Broadcast.

Email broadcast.png

3. Once the Email Broadcast list is open, click on the cog icon at the top that will open up the Email Broadcast settings. 

Email broadcast settings.png

Email & Email Broadcast Settings menu

EmailBrodcastSettingMenu.png

The Email & Email Broadcast Settings menu has the following options available:

  1. Enable Role Restrictions - Define roles that are able to send to other roles and restrict the type filtering used when searching for recipients. Used in conjuction with User Roles settings.
  2. Disable From Address - Managers are only able to set the From address field to a value other than their own email address.
  3. Recipients Under Association Company - Controls whether the user list returned from the email broadcast is restricted to those users from companies that the current user is associated.
  4. Enable On Behalf Of - Send emails from instance specific email address (i.e. alias@domain) on behalf of the From Address specified.
  5. DKIM Domain - Enable DKIM signatures for emails in order to improve their authenticity. The domain entered needs to match the domain of your SmartSimple server, but is currently limited to the following smartsimple.ca, smartsimple.com, smartsimple.ie, smartsimple.us. The selector name for any of these will be 'dkim'.


Enable Role Restrictions

EnableRoleRestrictions.png

If the Enable Role Restrictions check-box is populated then a new Email & Email Broadcast Settings section will appear in the Edit Role screen

EmailRoleSettings.png

Enabling role restrictions limits who the users in that role can send email to. The email address field on new emails becomes read-only. The user must select users from the roles for which they have email permissions.

If a user clicks on an email address of a user that they are not permissioned to send email to, then they will receive the permission message that they don't have permission to contact that individual.

On the role settings the System Administrator can also select which filters will appear for the role. ie: User Filter, Roles, Accounts, etc.

See also - UTA - (Use Email Role Restriction) on the UTA application settings page


Disable From Address

DisableFromAddress.png

Checking the Disable From Address option means the email broadcast From field will be made read only.

Managers will then be the only users able to set the From address field to a value other than their own email address


Enable On Behalf Of

EnableOnBehalf.png

Checking the Enable On Behalf Of option means that any emails sent from the system will be sent from a instance specific email address (i.e. alias@domain) on behalf of the From Address specified.

This is intended to help prevent emails being blocked.

Enable Failed Email Alert

http://wiki.smartsimple.com/wiki/File:Capture.PNG

1. Frequency - This will check for the failed emails in the Message Queue, and will in turn send an email notifying the recipients.
2. From Address - Must contain a from address email as a common issue with failed emails is caused from this.
3. To Address - If certain staff or the system administrator needs to be notified of failed emails, the recipient(s) will go here.
4. Subject - Subject of the Email e.g. Failed To Send Emails
5. Body - Body of the Email to recipients.

Once everything is filled out, make sure to hit save.

See Also