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Creating a User

3,205 bytes added, 18:08, 22 October 2007
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'''[http://smartsimple.com/files/113/f102251/Creating_a_User_viewlet_swf.html View It Here]'''
 
People are always added to some “level’ of the hierarchy, so when you wish to add a new person you must first select the appropriate organisational level.
 
1. Click the '''Company''', [[Internal]] [[User|Users]] [[Menu|menu]].
 
The original person is displayed directly under the "root" organisation name. If you wish to add a new person to the root you click on the root organisation link.
 
2. Click the '''organisation''' to which you wish to add the person.
 
3. Click the '''New''', [[User]] [[Menu|menu]].
 
The '''New User – Quick Entry for Duplication Check''' window is displayed.
 
[[Image:Adduser.png]]
First name, last name, email address and phone number will be checked for duplicate entries.
 
If no potential duplicates are found, then the '''New User''' window is displayed.
 
[[Image:Adduser1.png]]
The company address has been added to the contact.
 
==Standard People Fields==
 
The standard fields used to describe a person are:
 
* '''First Name''' - First Name of the person.
* '''Last Name''' - Last Name of the person.
* '''Title''' - Business title of the person.
* '''Prefix/Suffix''' - Prefix and suffix of the contact.
* '''Phone/Extension''' - Direct line for the person and their extension.
* '''E-mail''' - E-mail address. An email address is required to allow a user to log into the system.
* '''Primary Contact''' - Check box to indicate if this person is the primary contact at the organisation.
* '''Organisation''' - The organisation to which this person should be associated. Changing the organisation will “move’ that person to another organisation.
* '''Address''' - Street of the person – if different from their organisation.
* '''Address 2''' - Additional address line
* '''City''' - City address of the person – if different from their organisation.
* '''Province''' - Province address of the person – if different from their organisation.
* '''Country''' - Country of the person – if different from their organisation.
* '''Postal''' - Postal code of the person – if different from their organisation.
 
1. Complete the [[User|user]] details.
 
[[Image:Adduser2.png]]
2. Click the '''Save''' button.
 
Note that new [[Menu|menu]] items are enabled for the [[User|user]].
 
3. Click the '''View User''' [[Menu|menu]].
 
[[Image:Adduser3.png]]
 
==User Duplicate Checking==
 
In this exercise, you will attempt to create a new [[User|user]] of the same name.
 
1. Choose the '''New''', [[User]] [[Menu|menu]].
 
2. Enter the same contact details.
 
The Possible Duplicates window is displayed.
 
[[Image:Adduser4.png]]
Possible duplicates are displayed in chronological sequence from the most recently updated to the oldest.
 
This screen is used to:
 
'''Combine multiple contact records into a single record.'''
* Missing fields in the primary record are added in sequence from the other records.
* Activities and notes from all records are merged into the primary record.
* The '''Merged''' records are deleted.
 
'''Delete redundant records.'''
 
'''If the new record is actually different then you can continue and create the new record.'''
 
3. Click on the [[User|user’s]] name to cancel the duplicate check and display the [[User|user]] record.
 
 
[[Category:System Management]][[Category:View It]]
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