Smartstaff
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||User Initiated
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* General system setup, and global settings ranging from email routing and SMTP relay, to security and permissions. To ensure that a large volume of emails is not inadvertently triggered, you can set limits on the amount of emails sent at one time, which can notify system administrators.
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||[[Workflows_Overview#Task_Type:_Acknowledgement|Workflow Email]]
||LowMedium
||System Automated
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||Reminder and Follow-Up Email
||LowMedium
||System Automated
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* Automated background function, used to send email reminders to activity owners, e.g. UTA Level 2 activities, at a specified number of days before or after the activity start and end dates. Reminder and Follow-Up Emails are sub-types of [[Workflows_Overview#Task_Type:_Acknowledgement|Workflow Emails]].
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* Allows you to send an email to the unique email address of a record, and the system will receive this email and automatically create an email activity, associated to the record.
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