Difference between revisions of "Browser"

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(Supported Web Browsers)
(For iOS and Android (Tablet and Phone))
 
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=Supported Web Browsers=
 
=Supported Web Browsers=
The following web browsers are supported by SmartSimple Cloud. For the best experience we suggest using the latest version of Chrome, Firefox or Safari.
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The following web browsers are supported by SmartSimple Cloud. For the best experience we suggest using the latest version of Chrome or Safari.
  
 
==For Windows, macOS or Linux==
 
==For Windows, macOS or Linux==
 
{| class="wikitable"
 
{| class="wikitable"
 
|-
 
|-
||Chrome
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||Google Chrome
 
||two most recent versions https://www.google.com/chrome/
 
||two most recent versions https://www.google.com/chrome/
 
|-
 
|-
||Firefox
+
||Mozilla Firefox
 
||two most recent versions https://www.mozilla.org/en-US/
 
||two most recent versions https://www.mozilla.org/en-US/
 
|-
 
|-
||Safari
+
||Apple Safari
 
||two most recent versions https://www.apple.com/safari/
 
||two most recent versions https://www.apple.com/safari/
 
|-
 
|-
||Microsoft Edge
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||Microsoft Edge Chromium
 
||two most recent versions https://www.microsoft.com/en-us/edge/
 
||two most recent versions https://www.microsoft.com/en-us/edge/
 
|-
 
|-
||Internet Explorer
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||Microsoft Internet Explorer and Edge (Non-Chromium)
||Version 11†
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||Not Supported †
 
|}
 
|}
  
By the '''two most recent versions''', we are referring to the current version published by the manufacturer excluding beta releases, and the previous version.
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By the '''two most recent versions''', we are referring to the current version published by the manufacturer excluding beta releases, and the previous version.  Other browsers or older versions of supported browsers aren’t guaranteed to support all features.
  
†Support for Internet Explorer will end November 2020. Some Platform3 features are not available in Internet Explorer and '''Compatibility Mode''' is '''NOT''' supported.
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†Support for Internet Explorer ended November 2020. '''Compatibility Mode''' and ''' Internet Explorer mode''' are '''NOT''' supported.
  
==For iOS and Android (mobile)==
+
==For iOS and Android (Tablet and Phone)==
 
{| class="wikitable"
 
{| class="wikitable"
 
|-
 
|-
 
||iOS
 
||iOS
||Safari
+
||Apple Safari
 
|-
 
|-
 
||Android
 
||Android
||Chrome
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||Google Chrome
 
|}
 
|}
  
The mobile app supports Android version 6 or later and iOS version 9.3 or later.
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==Browser and Device Performance==
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 +
Here are some things you can do to ensure optimal performance of your device and browser.
 +
 
 +
*Ensure your device is fully charged or connected to power
 +
*Close other applications
 +
*Disable or remove unneeded browser plugins
 +
*Ensure you are on the latest stable version of your browser
 +
*Switch to a different browser (Google Chrome is considered the fastest for Windows)
 +
*Restart your device or browser
 +
*Clear Browser Cache (Ctrl+Shift+Del)
  
 
[[Category:Interface]]
 
[[Category:Interface]]

Latest revision as of 14:59, 17 March 2023

Supported Web Browsers

The following web browsers are supported by SmartSimple Cloud. For the best experience we suggest using the latest version of Chrome or Safari.

For Windows, macOS or Linux

Google Chrome two most recent versions https://www.google.com/chrome/
Mozilla Firefox two most recent versions https://www.mozilla.org/en-US/
Apple Safari two most recent versions https://www.apple.com/safari/
Microsoft Edge Chromium two most recent versions https://www.microsoft.com/en-us/edge/
Microsoft Internet Explorer and Edge (Non-Chromium) Not Supported †

By the two most recent versions, we are referring to the current version published by the manufacturer excluding beta releases, and the previous version. Other browsers or older versions of supported browsers aren’t guaranteed to support all features.

†Support for Internet Explorer ended November 2020. Compatibility Mode and Internet Explorer mode are NOT supported.

For iOS and Android (Tablet and Phone)

iOS Apple Safari
Android Google Chrome

Browser and Device Performance

Here are some things you can do to ensure optimal performance of your device and browser.

  • Ensure your device is fully charged or connected to power
  • Close other applications
  • Disable or remove unneeded browser plugins
  • Ensure you are on the latest stable version of your browser
  • Switch to a different browser (Google Chrome is considered the fastest for Windows)
  • Restart your device or browser
  • Clear Browser Cache (Ctrl+Shift+Del)