Difference between revisions of "Browser"

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(For iOS and Android (Tablet and Phone))
 
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SmartSimple is accessed through any popular browser.  The following browsers are currently supported:
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=Supported Web Browsers=
* '''Chrome''': two most recent versions* [http://www.google.com/chrome/ download]<br />
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The following web browsers are supported by SmartSimple Cloud. For the best experience we suggest using the latest version of Chrome or Safari.
* '''Firefox''': two most recent versions* [http://www.mozilla.org/ download]<br />
 
* '''Safari''': two most recent versions* [http://www.apple.com/safari/ download]
 
* '''Internet Explorer''' [http://windows.microsoft.com/en-IE/internet-explorer/download-ie download]: version 9.0 and higher, depending on Windows Operating System in use (see below)<br />
 
  
All browsers listed above are supported on all '''Windows''', '''OS X''' and '''Linux''' Operating Systems that are explicitly stated as supported by the individual browser manufacturer.
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==For Windows, macOS or Linux==
 
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{| class="wikitable"
::* '''Note 1:''' As of Jan. 12, 2016, only the most recent version of Internet Explorer, available for the Windows operating system in use, will be supported.  This is reflective of [https://support.microsoft.com/en-us/gp/microsoft-internet-explorer/ Microsoft's browser version support policy].
 
::* '''Note 2:''' Internet Explorer compatibility should not be enabled for access to SmartSimple as some items such icons displayed on buttons (Font Awesome) will not be displayed correctly.  For additional information on disabling Internet Explorer compatibility mode see [http://kb.mit.edu/confluence/display/istcontrib/How+to+change+your+setting+for+Compatibility+mode+for+Internet+Explorer Disable Compatibility Mode]
 
 
 
*''Firefox, Chrome and Safari support applies to the current version published by the manufacturer '''excluding beta releases''',''
 
&nbsp;''and the previous version.''
 
 
 
'''Internet Explorer Version support by Windows Operating System''':
 
{|border="1"
 
 
|-
 
|-
|'''Windows Operating System'''||'''Internet Explorer Version'''
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||Google Chrome
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||two most recent versions https://www.google.com/chrome/
 
|-
 
|-
|Windows Vista SP2||Internet Explorer 9
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||Mozilla Firefox
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||two most recent versions https://www.mozilla.org/en-US/
 
|-
 
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|Windows 7||Internet Explorer 11
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||Apple Safari
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||two most recent versions https://www.apple.com/safari/
 
|-
 
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|Windows 8||Internet Explorer 11
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||Microsoft Edge Chromium
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||two most recent versions https://www.microsoft.com/en-us/edge/
 
|-
 
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|Windows 8.1||Internet Explorer 11
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||Microsoft Internet Explorer and Edge (Non-Chromium)
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||Not Supported &dagger;
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|}
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By the '''two most recent versions''', we are referring to the current version published by the manufacturer excluding beta releases, and the previous version.  Other browsers or older versions of supported browsers aren’t guaranteed to support all features.
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&dagger;Support for Internet Explorer ended November 2020. '''Compatibility Mode''' and ''' Internet Explorer mode''' are '''NOT''' supported.
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==For iOS and Android (Tablet and Phone)==
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{| class="wikitable"
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|-
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||iOS
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||Apple Safari
 
|-
 
|-
|Windows 10||Internet Explorer 11
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||Android
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||Google Chrome
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|}
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==Browser and Device Performance==
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Here are some things you can do to ensure optimal performance of your device and browser.
  
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*Ensure your device is fully charged or connected to power
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*Close other applications
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*Disable or remove unneeded browser plugins
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*Ensure you are on the latest stable version of your browser
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*Switch to a different browser (Google Chrome is considered the fastest for Windows)
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*Restart your device or browser
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*Clear Browser Cache (Ctrl+Shift+Del)
  
[[Category:Glossary]]
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[[Category:Interface]]

Latest revision as of 14:59, 17 March 2023

Supported Web Browsers

The following web browsers are supported by SmartSimple Cloud. For the best experience we suggest using the latest version of Chrome or Safari.

For Windows, macOS or Linux

Google Chrome two most recent versions https://www.google.com/chrome/
Mozilla Firefox two most recent versions https://www.mozilla.org/en-US/
Apple Safari two most recent versions https://www.apple.com/safari/
Microsoft Edge Chromium two most recent versions https://www.microsoft.com/en-us/edge/
Microsoft Internet Explorer and Edge (Non-Chromium) Not Supported †

By the two most recent versions, we are referring to the current version published by the manufacturer excluding beta releases, and the previous version. Other browsers or older versions of supported browsers aren’t guaranteed to support all features.

†Support for Internet Explorer ended November 2020. Compatibility Mode and Internet Explorer mode are NOT supported.

For iOS and Android (Tablet and Phone)

iOS Apple Safari
Android Google Chrome

Browser and Device Performance

Here are some things you can do to ensure optimal performance of your device and browser.

  • Ensure your device is fully charged or connected to power
  • Close other applications
  • Disable or remove unneeded browser plugins
  • Ensure you are on the latest stable version of your browser
  • Switch to a different browser (Google Chrome is considered the fastest for Windows)
  • Restart your device or browser
  • Clear Browser Cache (Ctrl+Shift+Del)