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690 bytes added, 20:35, 31 January 2018
Internet Browser Support on PC/Desktop Devices
__TOC__ ==General==SmartSimple is accessed through any popular browserInternet browsers.    ==Internet Browser Support on PC/Desktop Devices==The following browsers are currently supported: * '''Chrome''': two most recent versions* [http://www.google.com/chrome/ download]<br />* '''Firefox''': two most recent versions* [http://www.mozilla.org/ download]<br />
* '''Safari''': two most recent versions* [http://www.apple.com/safari/ download]
* '''Internet Explorer''' [http://windows.microsoft.com/en-IE/internet-explorer/download-ie download]: version 911.0 and higher, depending on Windows Operating System in use (see below)<br * '''Microsoft Edge''': two most recent versions* [https:/>/www.microsoft.com/en-ca/download/details.aspx?id=48126 download] 
All browsers listed above are supported on all '''Windows''', '''OS X''' and '''Linux''' Operating Systems that are explicitly stated as supported by the individual browser manufacturer.
::* '''Note 1:''' As of Jan. 12, 2016, only the most recent version of Internet Explorer, available for the Windows operating system in use, will be supported. See table below. This is reflective of [https://support.microsoft.com/en-us/gp/microsoft-internet-explorer/ Microsoft's browser version support policy]. SmartSimple will also be providing support for the version previous to the most current version available (Internet Explorer 10).
::* '''Note 2:''' Internet Explorer compatibility should not be enabled for access to SmartSimple as some items such icons displayed on buttons (Font Awesome) will not be displayed correctly. For additional information on disabling Internet Explorer compatibility mode see [http://kb.mit.edu/confluence/display/istcontrib/How+to+change+your+setting+for+Compatibility+mode+for+Internet+Explorer Disable Compatibility Mode]
::* '''Note 3:''' Firefox, Chrome and Safari support applies to the current version published by the manufacturer '''excluding beta releases''', and the previous version.
 ===Unsupported browser message===If the Browser being used is not supported then user will be presented with a message on the login page to inform them of this fact. The exact wording of the alert is shown below. '''Internet Explorer Version support by Windows Operating System''We have detected that you are using an unsupported browser. If you continue to use this browser, the site may not display properly. To view a list of supported browsers, please visit http://wiki.smartsimple.com/wiki/Browser.''''':  User should upgrade to a supported version of the browser. ==Internet Browser Support on Mobile Devices==SmartSimple supports native browsers on iOS and Android. Platform support for mobile devices extends to Arcadia and Arcadia X interfaces only. The Classic interface is not supported on mobile devices. {|class="wikitable"
|-
||'''Windows Mobile Operating System'''||'''Internet Explorer VersionSupported Browser'''
|-
|Windows Vista SP2|iOS|Internet Explorer 9|Safari
|-
|Windows 7|Android||Internet Explorer 11Chrome|-}==Notes==|* '''Note 1:''' As of Jan. 12, 2016, only the most recent version of Internet Explorer, available for the Windows 8||operating system in use, will be supported. See table above. This is reflective of [https://support.microsoft.com/en-us/gp/microsoft-internet-explorer/ Microsoft's browser version support policy]. SmartSimple will also be providing support for the version previous to the most current version available (Internet Explorer 1110).|-|Windows 8* '''Note 2:''' Internet Explorer compatibility should not be enabled for access to SmartSimple as some items such icons displayed on buttons (Font Awesome) will not be displayed correctly. For additional information on disabling Internet Explorer compatibility mode see [http://kb.mit.1||edu/confluence/display/istcontrib/How+to+change+your+setting+for+Compatibility+mode+for+Internet +Explorer 11Disable Compatibility Mode]|-* '''Note 3:''' Firefox, Chrome, Safari and Microsoft Edge support applies to the current version published by the manufacturer '''excluding beta releases''', and the previous version.|Windows 10||Internet Explorer 11
[[Category:Glossary]]
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