Difference between revisions of "Backup Server and Testing Instances"
From SmartWiki
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| − | In addition the instance that | + | In addition to the instance that your organisation uses for day to day work, all SmartSimple customers have access to a second, backup instance. |
These backup instances of SmartSimple are updated nightly with all the current information from the main instance as it exists at about 3:00 a.m. | These backup instances of SmartSimple are updated nightly with all the current information from the main instance as it exists at about 3:00 a.m. | ||
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You can log into the backup instance with the same username and password as the production instance. | You can log into the backup instance with the same username and password as the production instance. | ||
| − | Please note that any changes to the data or the structure of the backup instance will be overwritten when the live data transfer takes place at 3:00 a.m. | + | '''Please note that any changes to the data or the structure of the backup instance will be overwritten when the live data transfer takes place at 3:00 a.m. the following morning''' |
| − | + | ||
| + | ==Finding Your Backup Instance== | ||
Depending on the location of your production instance, you can determine the location of your backup instance using the following table: | Depending on the location of your production instance, you can determine the location of your backup instance using the following table: | ||
Revision as of 14:00, 6 May 2009
In addition to the instance that your organisation uses for day to day work, all SmartSimple customers have access to a second, backup instance.
These backup instances of SmartSimple are updated nightly with all the current information from the main instance as it exists at about 3:00 a.m.
You can log into the backup instance with the same username and password as the production instance.
Please note that any changes to the data or the structure of the backup instance will be overwritten when the live data transfer takes place at 3:00 a.m. the following morning
Finding Your Backup Instance
Depending on the location of your production instance, you can determine the location of your backup instance using the following table:
| Production Instance | Backup Instance |
|---|---|
| http://xyz.smartsimple.com | http://xyz.smartsimple.us |
| http://xyz.smartsimple.biz | http://xyz.smartsimplebk.biz (occasionally http://xyz2.smartsimple2bk.biz) |
| http://xyz.smartsimple2.biz | http://xyz.smartsimple2bk.biz |
| http://xyz.smartsimple.ca | http://xyz.smartsimple2.ca |
