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[[Image:workflow2017_21.png|border]]
==Reasons workflow messages aren't arriving==
Some common reasons for workflow messages not arriving are:
# Your [[Browser|browser]] has a pop-up blocker.
# [[Workflow|Workflows]] are not enabled.
# There is another [[Workflow|workflow]] triggering on the same status.
# Your [[Workflow|workflow]] is not configured properly.
Solution to:
# Allow [[SmartSimple]] as a trusted site '''''or''''' check your [[Browser|browser]] for any tool bars that may be blocking the pop-ups '''''or''''' set the [[Workflow|workflows]] to [[Workflow - Silent Mode|suppress pop-ups]].
# Typically in [[UTA]]s, you will need to edit the ''template'' and enable [[Workflow|workflows]] for the level at which they are being triggered.
# You will need to review the other [[Workflow|workflows]] to make sure that two [[Workflow|workflows]] are not triggering on the same status.
# You will need to review the configuration of the [[Workflow|workflows]] to ensure that the connectors are set appropriately as well as the individual tasks that are to take place.
[[Category:System Management]][[Category:Workflows]][[Category:Applications]]
