Enabling AI Within Your System

Overview

The SmartSimple Cloud +AI integration gives you the ability to utilize large language models (LLM) from within SmartSimple Cloud’s business process automation platform. LLMs may be utilized to improve productivity, processes, and outcomes. This article will walk you through enabling +AI integration within the system and answering some frequently asked questions.

Note: You will need an OpenAI license to use AI features on SmartSimple. You must be a Global Administrator to enable this feature. Contact your account manager or SmartSimple Support for further information on billing and implementation.

Configuration

To enable +AI within your system, follow these steps:

SmartSimple will enable the +AI feature within your environment by going to Menu Icon > Global Settings > Integrations tab > Toggle on Enable +AI.

A SmartSimple representative will enable the +AI feature using the above toggle.

You will need to purchase your own license from OpenAI. To see available pricing options, go to openai.com

Add your license to an integration key by going to Menu Icon > Global Settings > Integrations tab > Integration Key Management > Add an integration key with the Type set to "OpenAI".

Enter the API key provided by OpenAI and click Save.

As part of the Integration Key configuration, you will be required to get an API key from OpenAI.

Frequently Asked Questions

Which AI vendor does SmartSimple use?

SmartSimple is flexible enough to integrate with different third-party AI vendors. Currently, our integration supports OpenAI's ChatGPT-3.5 model by default.

Can we use a different vendor other than OpenAI?

If you would like to integrate with a different vendor, reach out to our Platform Solutions team or your account manager for more details.

Can we use our own fine-tuned model or a different model with OpenAI?

Yes. You can use your preferred custom model within the AI's automation mode by modifying the opening syntax. For example, if you wanted to use use your own custom model with OpenAI, you can specify it in the syntax like so:

Who is responsible for the data that is used with the AI feature?

As with any third-party service accessible through SmartSimple, it is up to the data controller (client) to understand the implications of using any data processor.