Upgrades
Review patch notes for upcoming enhancements and changes, as well as from past releases.
Communication
Connecting with, and sharing and sending information to people.
Custom Fields
Define what information you want to capture, and how.
Process Drivers
Behind the scenes modules that drive your process. E.g. workflows, formulas.
Security
Platform and application security.
Tools/Features
Built-in features and applications. E.g. reports, calendars, SmartFolders.
UTA
The Universal Tracking Application is used to create unique applications.