PD4ML Troubleshooting Checklist
From SmartWiki
If you encounter a problem with PDFs generated from Web Page View fields not printing properly, please check/fix the following:
| ❑ | <html></html> is present |
| ❑ | <head></head> is present |
| ❑ | <body bgcolor="#FFFFFF" topmargin="25" bottommargin="25" leftmargin="30" rightmargin="30"> </body> is present |
| ❑ | <style type="text/css"><!-- --></style> is present |
| ❑ | <!--Use TTF--> If your PDF will contain non-Latin characters such as Japanese, Korean or Greek, then the PDF writer must be told to use TTF (True Type Font) and the font should be specified. The font must be one that can render the characters correctly. You must also tell the PDF writer to use True Type Font. |
| ❑ | <!--Use Letter--> or <!--Use Legal--> is present (if needed) <!--Use Landscape--> |
| ❑ | <pd4ml></pd4ml> is present |
| ❑ | For letter make sure tables are set to or similar
<table width="700" border="0" cellspacing="0" cellpadding="0" align="center" style="PAGE-BREAK-inside: avoid;"></table> |
| ❑ | <tr></tr> Should be in every table (open and closing tags need to be present) |
| ❑ | <td></td> or <th></th> should be in every table (open and closing tags need to be present) |
| ❑ | Check the number of <td></td> or <th></th> tags in one row match the other rows in the table, or colspan should be used. |
Are you using Adobe Acrobat Reader to view the PDF? Unfortunately SmartSimple cannot guarantee that PDFs will render successfully in any other products. Note: When you click a PDF link on a web page, it can open either within the web browser or directly in Acrobat or Reader. Each browser has its own settings to control how PDFs open from a web page. Learn more at Adobe.
