Smartstaff, administrator
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→New Workflow Option for Notifications
====New Workflow Option for Notifications====
Added a feature to allow users to be notified of workflow acknowledgement tasks through the bell icon in the header, similar to notification broadcasts. To see this option, go to '''Menu Icon''' > '''Workflows''' > Edit a workflow with an acknowledgement task > Edit the acknowledgement task > '''Message Template''' tab > Under '''Message Type''', select "System Notifications". This replaces the previous "Instant Message" type. Now, instead of sending emails to internal staff for approvals, you can utilize the notifications area for a more streamlined process.
[[File:2024-11-ticket-145762-1.png|thumb|none|800px|Use the new "System Notifications" workflow message type to display in-system messages under the bell icon as an alternative or to supplement sending emails.]]
<!-- 145762 - York - Enhancement - Link notification broadcast to wf acknowledgement task -->