Smartstaff, administrator
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→Upcoming Change to Object Email/Email Anything Feature
The Object Email/Email Anything feature allows users to forward emails to a unique address associated with a specific record. This email address is typically found at the Level 1 record, and the forwarded emails are stored as Level 2 records, accessible from the Level 1 record.
After the domain transition, any emails sent to the old '''@smartsimple.com''' domain will no longer be delivered. For instance, if someone replies to an email thread containing the old domain, the reply will not be received. Moving forward, please ensure all emails are sent to the new '''@smartsimplecloud.com''' domain, and existing object email threads are updated accordingly.
The variable '''@objemail@''' within the system will automatically be updated to the new domain for people beginning new email threads.