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→3. User Control and Freedom
===3. User Control and Freedom===
Ever get stuck in a conversation and couldn’t think of a polite way to excuse yourself?
When working with a system accidental clicks happen, people will start going down a wrong path so it’s really important to give them an emergency exit, like a cancel, back or undo. Don’t leave your users stuck somewhere they don’t want to be.
[[File:Usability-control.png|thumb|none|400px|Don’t leave users stuck somewhere they don’t want to be.]]
Make sure users can go forward and back in any process and make sure they can see the information the way they need.
Ask yourself: can I easily find the information I am looking for in the way I need to see it?