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System administrators can even add notes to individual [[custom fields]], templates and statuses in order to document processes and maintain a change log.
System administrators can create different types of Notes and set role-based permissions for editing and viewing each specific Note type. See [[Notes Permissions]] for additional information. Note types can be created that have sets of pre-populated text for selection by the end user. See [[Notes Options]] for additional information. [[Workflows]] can be configured that notify users by email that a new note has been created. These workflow-generated emails can contain variables, including the text in the body of the note. See [[Pulling Variables in Notes Workflow]] for more information.
[[Category:Notes]]