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Creating a workflow with scheduled reminders

297 bytes added, 21:17, 16 May 2022
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* Select the '''Workflow type'''. The type will dictate what options will be available when creating '''tasks''' and where the actions will occur. For this workflow, we’re going to be selecting Tracking Activities. We are selecting Tracking Activities for this workflow because we are looking at level 2 records which in this case are the reports.
INSERT IMAGE [[File:Create a Report Reminder Workflow - Main setup page.png|thumb|none|800px|Create a Report Reminder Workflow - Main setup page]]
* Give the workflow a '''Name''', add the workflow to a '''Category''' and add a brief '''Description''' to summarize the tasks within it, including any branching conditions for ease of review later. It is also recommended to keep track of any changes made to the task by adding some notes. 
Navigate to the Tasks bar on the left-hand menu. A workflow will always have a starting point and a completion point where it can terminate. In between, you can have as many different tasks in  the workflow.''' '''
INSERT IMAGE [[File:Creating a New task.png|thumb|none|800px|Creating a New task]]
To create a new task, click on the plus button. Again, you would have to give the task a '''Name''', select a '''Task type''', and add a brief '''Description''' of the task. The''' task types''' mainly used in this workflow are either an '''Acknowledgement''' or a '''change in status'''. The options available will vary from task type to task type. 
 
INSERT IMAGE 
'''Creating the tasks'''
* '''Task 1: Initial Delay'''<br data-attributes="%20/">
** The first task is named Initial Delay since it has no function but will indicate that a workflow has started when looking through workflow histories and logs. It is a branching task without any additional function.
 
[[File:Initial Delay task.png|thumb|none|800px|Initial Delay task]]
&nbsp; &nbsp; &nbsp; The next task will be used to send out the first email reminder to the '''Grant Staff''' about the upcoming report that is to be filled out
INSERT IMAGE&nbsp;[[File:6 week reminder to Grant Staff task.png|thumb|none|800px|6 week reminder to Grant Staff task]]
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