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Session Time

12 bytes removed, 20:43, 9 July 2019

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Built-in [[reports]] in the '''Usage Statistics [[Report Categories|category]] show Statistics '''report category show the amount of time individual users have spent logged into SmartSimple. This calculation of ''session time'' is performed using the following logic:

* When the user logs in, uses the system, and clicks the log out button when they are done - the time between these two events is logged as their session time.

* When the user logs in, uses the system, and either closes the browser, or navigates away from their SmartSimple session to a different website:

*When the user logs in, uses the system, and clicks the log out button when they are done - the time between these two events is logged as their session time.   *When the user logs in, uses the system, and either closes the browser, or navigates away from their SmartSimple session to a different website:   *If [[Enable Logout]] is set, the user will be [[Timeout Alert|prompted to confirm they want to log out]], the session will terminate and their session end time will be recorded accordingly.   *If [[Enable Logout]] is not set, the system calculates the session time as the length of time set in the [[Session Timeout]] setting. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and the [[Session Timeout]] has been set to seven hours, the user's session time will be calculated as seven hours.

* If [[Enable Logout]] is not set, the system calculates the session time as the length of time set in the [[Session Timeout]] setting. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and the [[Session Timeout]] has been set to seven hours, the user's session time will be calculated as seven hours.

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Emmy Fu

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