Some common reasons for workflow messages not arriving are:
* *:::::**# Your [[Browser|browser]] has a pop-up blocker.*:::::**# [[Workflow|Workflows]] are not enabled.*:::::**# There is another [[Workflow|workflow]] triggering on the same status.*:::::**# Your [[Workflow|workflow]] is not configured properly.
Solution to:
*:::::**# Allow [[SmartSimple]] as a trusted site '''''or''''' check your [[Browser|browser]] for any tool bars that may be blocking the pop-ups '''''or''''' set the [[Workflow|workflows]] to [[Workflow - Silent Mode|suppress pop-ups]].*:::::**# Typically in [[UTA]]s, you will need to edit the ''template'' and enable [[Workflow|workflows]] for the level at which they are being triggered.*:::::**# You will need to review the other [[Workflow|workflows]] to make sure that two [[Workflow|workflows]] are not triggering on the same status.*:::::**# You will need to review the configuration of the [[Workflow|workflows]] to ensure that the connectors are set appropriately as well as the individual tasks that are to take place.*
==Determining the Workflow ID==