Session Time
Revision as of 13:33, 23 August 2013 by Arthur Lathrop (talk | contribs)
Revision as of 13:33, 23 August 2013 by Arthur Lathrop (talk | contribs)
Built-in reports in the Usage Statistics category show the amount of time individual users have spent logged into SmartSimple. This calculation of session time is performed using the following logic:
- When the user logs in and clicks the log out button - the time between these two events is logged as their session time.
- When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website (no Session Timeout is set) - the system automatically counts the session time as four hours.
- When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website (Session Timeout is set) - the system calculates the session time as the session timeout time. For example, if I am logged in for four hours and close my browser without clicking the log out button, and a Session Timeout has been set to seven hours, my session time will be calculated as seven hours.
- If Enable Logout is set, and the user closes the browser, or navigates away from their SmartSimple session to a different website, and confirms the Enable Logout prompt that is presented, the session will terminate and their session end time will be recorded accordingly.