Session Time

Built-in reports in the Usage Statistics category show the amount of time individual users have spent logged into SmartSimple. This calculation of session time is performed using the following logic:

• When the user logs in and clicks the log out button - the time between these two events is logged as their session time.
• When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website (no Session Timeout is set) - the system automatically counts the session time as four hours.
• When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website (Session Timeout is set) - the system calculates the session time as the session timeout time. For example, if I am logged in for four hours and close my browser without clicking the log out button, and a Session Timeout has been set to seven hours, my session time will be calculated as seven hours.
• When the user logs in and closes the browser or navigates to another page (Enable Logout is set) - the session terminates and session time is their actual time.
• When the user logs in and closes the browser or navigates to another page (Enable Logout is set with enable warning message) - the user receives a pop up asking them to log in if they would like to continue using the system. If there is no response (the message is ignored for 30 seconds), the session is terminated and session time is calculated as actual usage.

See Also

• Enable Logout
• Session Timeout
• Timeout Alert