Template:Upgrade Schedule Details

The following tables outline the detailed upgrade release cycle

If you are subscribed to our SaaS offering your SmartSimple system will be automatically upgraded according to the following schedule

Offering	Environment	Date	Maintenance Window	Typical Downtime
SaaS	Production	Last Thursday of an upgrade month	22:00 - 23:59 EST	5 minutes
SaaS	Backup	Two weeks prior to the production	22:00 - 23:59 EST	5 minutes

If you are subscribed to our dedicated server offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule

Offering	Environment	Date	Maintenance Window	Typical Downtime
Dedicated - Managed Upgrades	Production	The second Thursday proceeding an upgrade month (two weeks proceeding the last Thursday of an upgrade month)	22:00 - 23:59 local time	5 minutes
Dedicated - Managed Upgrades	Backup	Last Thursday of an upgrade month	22:00 - 23:59 local time	5 minutes

If you are subscribed to our dedicated server offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule

Offering	Environment	Date	Maintenance Window	Typical Downtime
Dedicated - Client-Managed Upgrades	All	The second Thursday proceeding an upgrade month (two weeks proceeding the last Thursday of an upgrade month)	22:00 - 23:59 local time	5 minutes