Difference between revisions of "Session Time"

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<li>When the user logs in and closes the [[browser]] window without logging out, or navigates away from their SmartSimple session to a different website (no [[Session Timeout]] is set) - the system automatically counts the session time as four hours.</li>
 
<li>When the user logs in and closes the [[browser]] window without logging out, or navigates away from their SmartSimple session to a different website (no [[Session Timeout]] is set) - the system automatically counts the session time as four hours.</li>
 
<li>When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website ([[Session Timeout]] is set) - the system calculates the session time as the session timeout time. For example, if I am logged in for four hours and close my browser without clicking the log out button, and a Session Timeout has been set to seven hours, my session time will be calculated as seven hours.</li>
 
<li>When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website ([[Session Timeout]] is set) - the system calculates the session time as the session timeout time. For example, if I am logged in for four hours and close my browser without clicking the log out button, and a Session Timeout has been set to seven hours, my session time will be calculated as seven hours.</li>
<li>When the user logs in and closes the browser or navigates to another page ([[Enable Logout]] is set) - the session terminates and session time is their actual time.</li>
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<li>If [[Enable Logout]] is set, and the user closes the browser, or navigates away from their SmartSimple session to a different website, and confirms the Enable Logout prompt that is presented, the session will terminate and their session end time will be recorded accordingly.</li>
<li>When the user logs in and closes the browser or navigates to another page ([[Enable Logout]] is set with [[Timeout Alert|enable warning message]]) - the user receives a pop up asking them to log in if they would like to continue using the system. If there is no response (the message is ignored for 30 seconds), the session is terminated and session time is calculated as actual usage.</li>
 
 
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Revision as of 13:33, 23 August 2013

Built-in reports in the Usage Statistics category show the amount of time individual users have spent logged into SmartSimple. This calculation of session time is performed using the following logic:

  • When the user logs in and clicks the log out button - the time between these two events is logged as their session time.
  • When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website (no Session Timeout is set) - the system automatically counts the session time as four hours.
  • When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website (Session Timeout is set) - the system calculates the session time as the session timeout time. For example, if I am logged in for four hours and close my browser without clicking the log out button, and a Session Timeout has been set to seven hours, my session time will be calculated as seven hours.
  • If Enable Logout is set, and the user closes the browser, or navigates away from their SmartSimple session to a different website, and confirms the Enable Logout prompt that is presented, the session will terminate and their session end time will be recorded accordingly.

See Also