====Q: Why aren't my workflow messages arriving?==== =====A: Some common reasons for workflow messages not arriving are:===== # Your REDIRECT [[Browser|browser]] has a pop-up blocker.# [[Workflow|Workflows]] are not enabled.# There is another [[Workflow|workflow]] triggering on the same status.# Your [[Workflow|workflow]] is not configured properly. =====Solution to:===== Workflows_Overview# Allow [[SmartSimple]] as a trusted site '''''or''''' check your [[Browser|browser]] for any tool bars that may be blocking the pop-ups '''''or''''' set the [[Workflow|workflows]] to [[Workflow - Silent Mode|suppress pop-ups]]Reasons_workflow_messages_aren.# Typically in [[UTA]]s, you will need to edit the ''template'' and enable [[Workflow|workflows]] for the level at which they are being triggered.# You will need to review the other [[Workflow|workflows]] to make sure that two [[Workflow|workflows]] are not triggering on the same status.# You will need to review the configuration of the [[Workflow|workflows]] to ensure that the connectors are set appropriately as well as the individual tasks that are to take place. [[Category:FAQ]][[Category:Universal Tracking Application]][[Category:Workflows27t_arriving]]
