Difference between revisions of "Password Variables to Set or Reset User Passwords"

Revision as of 13:02, 10 August 2023

In the upcoming November 2023 release, password variables will be deprecated for improved security. Instead of using the soon to be deprecated password variable (@password@) which sends a password in the email, all systems will be required to use the following activation link variable to send the user to a page where they can enter their desired password:

https://@url@@activationlink@

An example of the activation link variable when used with a new user email.

Therefore, the following variables will be deprecated and will not work after the November upgrade:

• @password@ - Generates a new password for new users
• @randompassword@ - Generates a random password for existing users
• @passwordresetlink@ - A link that allows existing users to reset their passwords
• @checkactivatedpassword@ - Checks if a user is activated. If sent to a user who is not activated, it generates a new password. If the user is activated, it will send the words “existing password”.
• @checkportalpassword@ - If sent to a new user, it will generate a new password. If sent to an existing user, it will send the words “existing password” and promote the user to an admin/portal type user.

If you need help updating email templates for new users or password resets, reach out to our Support team. These email templates are located at Menu Icon > Global Settings > Security tab > Password and Activation Policies > Activation Emails tab. Clicking the Sample Template link will update the templates with the desired variable. Make sure to check any existing workflow emails for these soon-to-be deprecated variables.

Depending on how your user signup pages are configured, you may also need to update signup page templates for new users which can be found at Menu Icon > Global Settings > Communications > System Email Templates. You can filter the list by searching for “Signup”.