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* '''[[Universal Tracking Application]]''' - this is the application that our customers use to create their unique applications. Historically this work would have required custom development. From managing research projects to managing insurance claims.
* '''[[On-Demand ]] [[Application|Applications]]''' - these built-in applications; Sales Tracking, Applicant Tracking, Email Broadcast, Web Forms and SmartFolders form a basic set of applications that can be enabled and configured.
* '''[[Inter-organisation Collaboration]]''' - these topics describe you to can link your instance of SmartSimple to other instances in order to share information and collaborate using the Universal Tracking Application.