Smartstaff, administrator
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→Setting up a New Integration
# Go to '''Global Settings''' > '''Integrations''' tab > '''External Data Source Integration''' > Click the '''New External Data Source Integration''' button (looks like a plus sign).
# For '''Reference Name''', enter the name by which the integration will be referenced by the variable processor. For example, “chatbot”.
# For '''Data Source URL''', enter the URL of the third-party data source (API) endpoint from which we are pulling the external data.
# Under '''Method''', select the desired HTTP method for the operation.
## To retrieve data from a server, select “GET”.
# Under '''Format''', select the data format to be used in the HTTP call.
# Under '''Header''', enter the HTTP headers to be sent in the request (Example: Content-Type, Authorization, etc). Each header pair must be delimited by a line break.
# Under '''Values Template''', set up the instructions to the data source parameters or request body in either JSON or parameter value pair format.
# For '''Cache for''', enter how many hours the data should be cached for before pulling from the data source again. Set '''Cache for''' to “0” if you don’t want to use cached data.