Smartstaff, administrator
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edits
Changes
→Multi-Factor Authentication Enabled by Default
[[File:2022-11-ticket-144811-1.png|thumb|none|800px|The MFA setting above will be updated to "Everyone" if this Role setting is empty.]]
Time-based One-Time Password (TOTP) settings will NOT be affected.
<u>'''Note:'''</u> Backup environments will be allowed to send out MFA emails. If your backup environment is not sending out emails, check that you have set up a default email at '''Menu Icon''' > '''Global Settings''' > '''Communications''' > '''Email Options and Security''' > Toggle on '''Enable Default From Address'''. Typically, you would enter something like donotreply@smartsimple.com.
If the default from address is setting is empty, as part of the upgrade we will apply the value of the From Address used for new users located at Menu icon > Global Settings > Security Tab > Password and Activation Policies > Activation Emails, to the default from address.
If you are using SMTP relay with an IP restriction for sending emails, ensure the IP of your environments is in your IP list (backup, testing, production). If you need to help with identifying the IPs of your environments or have questions Reach out to support.