Difference between revisions of "Session Time"

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Built-in [[reports]] in the '''Usage Statistics '''report category show the amount of time individual users have spent logged into SmartSimple. This calculation of ''session time'' is performed using the following logic:
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<li>When the user logs in and clicks the log out button - the session time is logged as their actual usage.</li>
 
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<li>When the user logs in and closes the browser or navigates to another page (no session timeout is set) - the system automatically counts the session time as 4 hours.</li>
 
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<li>When the user logs in and closes the browser or navigates to another page (session timeout is set) - the system calculates the session time as the actual usage plus the session timeout time. For example, if I am logged in for 4 hours and close my browser, with a session timeout of 7 min, my session time is 4 hours 7 min.</li>
 
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<li>When the user logs in and closes the browser or navigates to another page (enable logout is set) - the session terminates and session time is their actual time.</li>
 
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<li>When the user logs in and closes the browser or navigates to another page (enable logout is set with enable warning message) - the user receives a pop up asking them to log in if they would like to continue using the system. If there is no response (the message is ignored for 30 seconds), the session is terminated and session time is calculated as actual usage.</li>
 
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[[Category:Time]][[Category:System Administration]]
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* When the user logs in, uses the system, and clicks the log out button when they are done - the time between these two events is logged as their session time.
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* When the user logs in, uses the system, and either closes the browser, or navigates away from their SmartSimple session to a different website:
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* If [[Enable Logout]] is set, the user will be [[Timeout Alert|prompted to confirm they want to log out]], the session will terminate and their session end time will be recorded accordingly.
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* If [[Enable Logout]] is not set, the system calculates the session time as the length of time set in the [[Session Timeout]] setting. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and the [[Session Timeout]] has been set to seven hours, the user's session time will be calculated as seven hours.
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==See Also==
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* [[Enable Logout]]
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* [[Session Timeout]]
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* [[Timeout Alert]]
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[[Category:Time]][[Category:System Management]]

Latest revision as of 15:43, 9 July 2019

Built-in reports in the Usage Statistics report category show the amount of time individual users have spent logged into SmartSimple. This calculation of session time is performed using the following logic:

  • When the user logs in, uses the system, and clicks the log out button when they are done - the time between these two events is logged as their session time.
  • When the user logs in, uses the system, and either closes the browser, or navigates away from their SmartSimple session to a different website:
  • If Enable Logout is not set, the system calculates the session time as the length of time set in the Session Timeout setting. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and the Session Timeout has been set to seven hours, the user's session time will be calculated as seven hours.


See Also

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