Difference between revisions of "Template:Upgrade Schedule Details"

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|style="width: 22%"|Public Cloud
 
|style="width: 22%"|Public Cloud
 
|style="width: 10%"|Production
 
|style="width: 10%"|Production
|style="width: 40%"|Last Thursday of an upgrade month
+
|style="width: 40%"|Second Thursday of an upgrade month
 
|22:00 - 23:59 EST
 
|22:00 - 23:59 EST
 
|5 minutes
 
|5 minutes
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|style="width: 22%"|Private Cloud - Managed Upgrades
 
|style="width: 22%"|Private Cloud - Managed Upgrades
 
|style="width: 10%"|Production
 
|style="width: 10%"|Production
|style="width: 40%"|Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade)
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|style="width: 40%"|Fourth Thursday of an upgrade month
 
|22:00 - 23:59 local time
 
|22:00 - 23:59 local time
 
|5 minutes
 
|5 minutes
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|Private Cloud - Managed Upgrades
 
|Private Cloud - Managed Upgrades
 
|Development/Test
 
|Development/Test
|Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade)
+
|Fourth Thursday of an upgrade month
 
|22:00 - 23:59 local time
 
|22:00 - 23:59 local time
 
|5 minutes
 
|5 minutes
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|Private Cloud - Managed Upgrades
 
|Private Cloud - Managed Upgrades
 
|Backup
 
|Backup
|Two weeks prior to the production ugprade (the last Thursday of an upgrade month and the same day as the Public Cloud production ugprade)
+
|Second Thursday of an upgrade month
 
|22:00 - 23:59 local time
 
|22:00 - 23:59 local time
 
|5 minutes
 
|5 minutes
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|style="width: 22%"|Private Cloud - Client-Managed Upgrades
 
|style="width: 22%"|Private Cloud - Client-Managed Upgrades
 
|style="width: 10%"|All
 
|style="width: 10%"|All
|style="width: 40%"|Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade).
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|style="width: 40%"|Fourth Thursday of an upgrade month
 
|client-managed
 
|client-managed
 
|5 minutes
 
|5 minutes
 
|}
 
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Revision as of 08:47, 1 August 2018

The following tables outline the detailed upgrade release cycle


If you are subscribed to our Public Cloud offering your SmartSimple system will be automatically upgraded according to the following schedule

Hosting Environment Date Maintenance Window Typical Downtime
Public Cloud Production Second Thursday of an upgrade month 22:00 - 23:59 EST 5 minutes
Public Cloud Backup Two weeks prior to the production upgrade 22:00 - 23:59 EST 5 minutes


If you are subscribed to our Private Cloud offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule

Hosting Environment Date Maintenance Window Typical Downtime
Private Cloud - Managed Upgrades Production Fourth Thursday of an upgrade month 22:00 - 23:59 local time 5 minutes
Private Cloud - Managed Upgrades Development/Test Fourth Thursday of an upgrade month 22:00 - 23:59 local time 5 minutes
Private Cloud - Managed Upgrades Backup Second Thursday of an upgrade month 22:00 - 23:59 local time 5 minutes


If you are subscribed to our Private Cloud offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule

Hosting Environment Date Maintenance Window Typical Downtime
Private Cloud - Client-Managed Upgrades All Fourth Thursday of an upgrade month client-managed 5 minutes