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'''Welcome to the SmartSimple Wiki'''
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<p style="font-size:28px; color:green; color: #127b77; font-weight: normal; margin-bottom:0;"> Welcome to the SmartSimple Wiki</p>
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<p style="font-size:14px; margin-top:10px; max-width: 1070px;">Hello and welcome to the SmartSimple Wiki! Here, you will find everything you need to know to configure and use your SmartSimple system. This ever-expanding library of articles is updated regularly to include new functionality and features as we continue to evolve in the cloud.</p>
http://www.youtube.com/watch?v=7NxlhwHT7u4
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{{categorylist}}
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<div style="background:#f9f9f9; padding: 10px; max-width: 1080px; box-sizing:border-box; margin-top:-10px; margin-bottom: 20px;">
 
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<p style="font-size:16px; color:green; color: #127b77; font-weight: normal; padding:0;">Interested in learning more?</p>
 
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Visit the '''[http://www.smartsimple.com/  SmartSimple website]''' for more information about who we are, our solutions and how we work with you. You can also '''[http://smartsimple.com/demo-request.html request a demo]''', call us toll-free at 1.866.239.0991 or '''[mailto:sales@smartsimple.com  email]''' our sales team directly.  
Over the last seven years we have worked with our customers and partners to build a '''Solutions Platform''' that we collectively believe is reflective of how organisations will interact in the 21st Century.  We abandoned traditional development strategies and simply by listening to our customers collectively we have created a system for intra and inter organisation interaction and collaboration.
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<p style="font-size:16px; color:green; color: #127b77; font-weight: normal; padding-top:10px; margin-top: 15px; border-top:1px solid #eee;">Feedback</p>
 
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Have a suggestion for an article we should have on our Wiki? Interested in a video on a particular feature or function of SmartSimple? Let us know! Drop us a line at '''[mailto:support@smartsimple.com  support@smartsimple.com]''' and share your thoughts and ideas!
'''Exploring the Wiki'''
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[[Category:SmartSimple]]
The [[SmartSimple]] Solution Platform is divided into the following areas within the wiki:
 
* '''[[System Architecture]]''' - these topics will provide you with an in-depth technical overview of the '''System Design''' and '''System Extendibility'''.
 
* '''[[Organisations and People]]''' - Organisations and people are key to the system - everything pivots around the person - every contact can be a [[User|user]] and every [[User|user]] can participate in your unique organisation.
 
 
 
* '''[[Universal Tracking Application]]''' - this is the [[Application|application]] that our customers use to create their unique [[Applications|applications]].  Historically this work would have required custom development.  From managing research projects to managing insurance claims.
 
 
 
* '''[[On-Demand]] [[Application|Applications]]''' - these built-in [[Applications|applications]]; [[Sales Tracking]], [[Applicant Tracking]], Email Broadcast, [[Web Form|Web Forms]] and [[Smart Folder|SmartFolders]] form a basic set of [[Applications|applications]] that can be enabled and configured.
 
 
 
* '''[[Inter-organisation Collaboration]]''' - these topics describe you to can link your [[Instance|instance]] of [[SmartSimple]] to other [[Instance|instances]] in order to share information and collaborate using the [[:Category:Universal Tracking Application|Universal Tracking Application]].
 
 
 
 
 
'''[[Upgrades]]'''
 
 
 
* The SmartSimple platform is regularly upgraded with new features and enhancements.  
 
* Details of the most recent and upcoming features can be found in the [[Upgrades]] section.
 
 
 
 
 
'''Vertical Market Solutions'''
 
 
 
The SmartSimple platform supports many vertical market solutions.
 
 
 
* '''[[Collaborative Case Management]]''' - [[SmartSimple]]'s collaborative case management accelerates resolution while reducing the case management costsVirtual case files are easy to create and manage through a powerful combination of customizable case templates and advanced document creation and management features.  [[Role]]-based collaboratives bring together all stakeholders to address matters. And predefined [[Workflows|workflows]] can accelerate analysis, resolution, and archiving.
 
 
 
* '''[[Medical Case Management]]''' - [[SmartSimple]] is used collaboratively by insurance companies and their private medical partners. A unique aspect of [[SmartSimple]] Medical Case Management is its ability to securely share case information between the different assessment and care providers. This feature allows insurance companies and related agencies to share information when needed, but only permits them to see the information they need; confidential information about clients remains confidential. [[SmartSimple]] provides seamless and full integration across all critical care management functions.
 
 
 
* '''[[Research and Grants Management]]''' - [[SmartSimple]]'s collaborative grants, awards and project tracking management solution provides a full life cycle of research administration, including proposal submission, transitioning proposals into awards, award tracking, administration processing, and flexible financial reporting.  You increase operational efficiencies, achieve regulatory compliance, and drive accountability throughout your organization in order to successfully compete for grant awards.
 
 
 
* '''Property Management''' - [[SmartSimple]] Realty Solutions is a leading provider of integrated web-based solutions for the global real estate market. Our solutions focus on building level administration, operations and communications, and are scalable to any size or type of property including: Condominiums, co-ops and community associations, Residential rental properties, Commercial, recreational and campus facilities. [[SmartSimple]] Realty Solutions is recognized by several of North America's leading builders, management and security companies, as an indispensable tool for implementing best practices, improving operational efficiency and property communications.
 
 
 
* '''[[Talent Management]]''' - Organizations worldwide use [[SmartSimple]] talent management solutions to assess, acquire, develop, and align their workforce for improved business performance. We recognize that an effective talent management strategy involves the integration of diverse HR initiatives such as recruitment, retention, employee engagement, leadership development, and succession planning.  Talented and engaged employees are considered by many business leaders to be the only true source of differentiation in today's competitive marketplace. This makes talent management a major tactical business issue, and the top issue facing HR management.
 
 
 
We built [[SmartSimple]] to empower organisations in the 21st Century and we built the wiki to make sure everyone can get all the information that you need when you need it.
 
 
 
'''Keith Yau''' and '''Mike Reid''',  Founders - [[SmartSimple]] Software Inc.
 
 
 
Take our wiki survey '''[http://smartsimple.com/Forms/fm_forms.jsp?token=HwoMSxgGZVla here]'''.  We appreciate your input.
 

Latest revision as of 10:18, 27 October 2017

Welcome to the SmartSimple Wiki

Hello and welcome to the SmartSimple Wiki! Here, you will find everything you need to know to configure and use your SmartSimple system. This ever-expanding library of articles is updated regularly to include new functionality and features as we continue to evolve in the cloud.

Upgrade.png

Upgrades

Review patch notes for upcoming enhancements and changes, as well as from past releases.
Ai.png

AI

Discover and setup AI features to improve productivity, processes, and outcomes.
Communications.png

Communication

Connecting with, and sharing and sending information to people.
Customfield.png

Custom Fields

Define what information you want to capture, and how.
Applicationlogic.png

Process Drivers

Behind the scenes modules that drive your process. E.g. workflows, formulas.
Security.png

Security

Platform and application security.
Tools.png

Tools/Features

Built-in features and applications. E.g. reports, calendars, SmartFolders.
Ui.png

User Interface

User portals and other interface related areas.
Uta.png

UTA

The Universal Tracking Application is used to create unique applications.
Technical Resources
Architecture.png

Architecture

System and platform architecture.
Exchange.png

Data Import/Export

How to get your information into and out of your system.
Integration.png

Integration

Connecting with and using third party systems and tools with your system.
Additional Resources
Faq.png

FAQ

Frequently Asked Questions.
Glossary.png

Glossary

Acronyms, abbreviations and terminology related to the platform as well as our vertical markets.
Video.png

Training Videos

Watch and learn about the features in your system.

Interested in learning more?

Visit the SmartSimple website for more information about who we are, our solutions and how we work with you. You can also request a demo, call us toll-free at 1.866.239.0991 or email our sales team directly.

Feedback

Have a suggestion for an article we should have on our Wiki? Interested in a video on a particular feature or function of SmartSimple? Let us know! Drop us a line at support@smartsimple.com and share your thoughts and ideas!