====Q: Why aren't my workflow messages arriving?====#REDIRECT [[Workflows_Overview#Reasons_workflow_messages_aren.27t_arriving]]
=====A: Some common reasons for workflow messages not arriving are:===== # Your browser has a pop-up blocker.# Workflows are not enabled.# There is another workflow triggering on the same status.# Your workflow is not configured properly. =====Solution to:===== # Allow '''SmartSimple''' as a trusted site '''''or''''' check your browser for any tool bars that may be blocking the pop-ups '''''or''''' set the workflow to suppress pop-ups.# Typically in UTAs, you will need to edit the ''template'' and enable workflows for the level at which they are being triggered.# You will need to review the other workflows to make sure that two workflows are not triggering on the same status.# You will need to review the configuration of the workflow to ensure that the connectors are set appropriately as well as the individual tasks that are to take place. [[Category:FAQ]][[Category:Universal Tracking Application]]{{DeprecatedPage}}