Difference between revisions of "Email Anything"
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With the Email Anything feature, you can generate unique email addresses for various objects or records, addingthe convenience of attaching emails directly to the relevant object or record. | With the Email Anything feature, you can generate unique email addresses for various objects or records, addingthe convenience of attaching emails directly to the relevant object or record. | ||
Revision as of 09:44, 13 January 2015
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This article will explain why this feature is a benefit to your organization. |
With the Email Anything feature, you can generate unique email addresses for various objects or records, addingthe convenience of attaching emails directly to the relevant object or record.
Email Anything ensures all claimants’ or applicants’ emails are tracked and storedin their own unique record and assigned email address, eliminating lost ormisplaced communications coming into a larger, communal email inbox.
You can configure the Email Anything featureso that when your external users send an email to a record, a sub-record iscreated on that record. Emails sent to an organization record can createcontact records in the system. Emails sent to a Universal Tracking Application™record can create an activity on that record, so users can interact with andcreate records on your online database without even logging in!
The system automatically records allincoming and outgoing activity on the source record so all communications areproperly tracked.
