Difference between revisions of "Service Provider Integration"

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This article provides an overview of the process to integrate third party service providers such as providers of transportation and translation services with instances of SmartSimple used by clients tracking Independent Medical Assessments(IME) and Rehabilitation services.
 
==Overview==
 
==Overview==
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This article provides an overview of the process to integrate third party service providers such as transportation and translation services with instances of SmartSimple used by clients providing Independent Medical Assessment(IME) and Rehabilitation services.
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The objectives of this integration are twofold:
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*Provide the ability for a SmartSimple client to electronically request services from a third party provider.
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*Provide the ability for a third party provider to post invoice details related to the services requested back to the SmartSimple client.
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Two service types are currently fully defined and supported: <b>Interpretation/Translation</b> and <b>Transportation</b>. Additional service types will be supported in the future.
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The process is illustrated below:
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===Transferring Information from SmartSimple to Service Provider===
 
===Transferring Information from SmartSimple to Service Provider===

Revision as of 22:05, 29 March 2012

This article provides an overview of the process to integrate third party service providers such as providers of transportation and translation services with instances of SmartSimple used by clients tracking Independent Medical Assessments(IME) and Rehabilitation services.

Overview

The objectives of this integration are twofold:

  • Provide the ability for a SmartSimple client to electronically request services from a third party provider.
  • Provide the ability for a third party provider to post invoice details related to the services requested back to the SmartSimple client.

Two service types are currently fully defined and supported: Interpretation/Translation and Transportation. Additional service types will be supported in the future.

The process is illustrated below:


Transferring Information from SmartSimple to Service Provider

Transferring Information from Service Provider to SmartSimple

Field List transferred to Service Provider System

As part of our Integration services, we currently support two types of transaction records.

  • Interpretation records - Identified by TypeofService field - set to 1.
  • Transportation records - Identified by TypeofService field - set to 2.


Referring to the list below, note that both Interpretation and Transportation records have common fields until Field #55.


Interpretation Fields

Identifiers Field Name Description Field Type Acceptable Values
1 CaseID Unique Identifier for Case Numberic
2 ServiceID Unique Identifier for Service Numberic
3 CustomerID Unique Identifier for SmartSimple Customer Alpha
4 Source Source Type Numberic 10=IME , 20=Insurer
5 TypeofService Type of Service Numeric 1
6 ProtocolPassword Protocol Password
Referral Field Name Description Field Type Acceptable Values
7 ReferralFirstName Referral First Name Alpha
8 ReferralLastName Referral Last Name Alpha
9 ReferralAddress Referral Address Alpha
10 ReferralCity Referral City Alpha
11 ReferralProvince/State Referral Province/State Alpha
12 ReferralPostalCode Referral PostalCode Alpha
13 ReferralCountry Referral Country Alpha
14 ReferralFileNumber Referral FileNumber Alpha
15 ReferralPhoneNumber Referral Phone Number Alpha
16 ReferralFaxNumber Referral Fax Number Alpha
17 ReferralEmail Referral Email Alpha
18 ReferralCompany Referral Company Alpha
Claimant Field Name Description Field Type Acceptable Values
19 ClaimantFirstName Claimant First Name Alpha
20 ClaimantLastName Claimant Last Name Alpha
21 ClaimantApt/Suite Claimant Apt/Suite Alpha
22 ClaimantBuzzer Claimant Buzzer Alpha
23 ClaimantAddress Claimant Address Alpha
24 ClaimantCity Claimant City Alpha
25 ClaimantProvince/State Claimant Province/State Alpha
26 ClaimantPostalCode Claimant PostalCode Alpha
27 ClaimantCountry Claimant Country Alpha
28 ClaimantPhone Claimant Phone Alpha
29 ClaimantFax Claimant Fax Alpha
30 ClaimFile Claim File Alpha
31 DateofLoss Dateof Loss Date/Time YYYY-MM-DD
32 ClaimantPolicyNumber Claimant Policy Number Alpha
33 ClaimantP.O.Box Claimant P.O. Box Alpha
33 Billingsameasreferral Billing same as referral Numeric 1=Yes;2=No
Billing Field Name Description Field Type Acceptable Values
34 BillingFirstName Billing First Name Alpha
35 BillingLastName Billing Last Name Alpha
36 BillingCompany Billing Company Alpha
37 BillingAddress Billing Address Alpha
38 BillingCity Billing City Alpha
39 BillingProvince/State Billing Province/State Alpha
40 BillingPostalCode Billing Postal Code Alpha
41 BillingPhone Billing Phone Alpha
42 BillingFax Billing Fax Alpha
43 BillingEmail Billing Email Alpha
44 BillingP.O.Box Billing P.O. Box Alpha
Appointment Details Field Name Description Field Type Acceptable Values
45 Faxconfirmationofappointment Fax confirmation of appointment Numeric 1=Yes;2=No
46 Emailconfirmationofappointment Email confirmation of appointment Numeric 1=Yes;2=No
47 Phoneconfirmationofappointment Phone confirmation of appointment Numeric 1=Yes;2=No
48 Notes Notes Alpha
49 ArrangeAppointmentwithclaimant Arrange Appointment with claimant/patient Numeric 1=Yes;2=No
50 ConfirmAppointmentwithclaimant Confirm Appointment with claimant/patient Numeric 1=Yes;2=No
51 DateandTime Date and Time of appointment Date/Time YYYY-MM-DDHH:MM:SS
52 Duration Duration Date/Time hh:mm
53 AppointmentLocation Location Alpha
54 TypeofAssessment Type of Assessment Alpha
55 Language Language Alpha
56 GenderofInterpreter Gender of Interpreter Numeric 1=Male;2=Female;3=NoPreferences


Transportation Fields

Identifiers Field Name Description Field Type Acceptable Values
1 CaseID Unique Identifier for Case Numberic
2 ServiceID Unique Identifier for Service Numberic
3 CustomerID Unique Identifier for SmartSimple Customer Alpha
4 Source Source Type Numberic 10=IME , 20=Insurer
5 TypeofService Type of Service Numeric 2
6 ProtocolPassword Protocol Password
Referral Field Name Description Field Type Acceptable Values
7 ReferralFirstName Referral First Name Alpha
8 ReferralLastName Referral Last Name Alpha
9 ReferralAddress Referral Address Alpha
10 ReferralCity Referral City Alpha
11 ReferralProvince/State Referral Province/State Alpha
12 ReferralPostalCode Referral PostalCode Alpha
13 ReferralCountry Referral Country Alpha
14 ReferralFileNumber Referral FileNumber Alpha
15 ReferralPhoneNumber Referral Phone Number Alpha
16 ReferralFaxNumber Referral Fax Number Alpha
17 ReferralEmail Referral Email Alpha
18 ReferralCompany Referral Company Alpha
Claimant Field Name Description Field Type Acceptable Values
19 ClaimantFirstName Claimant First Name Alpha
20 ClaimantLastName Claimant Last Name Alpha
21 ClaimantApt/Suite Claimant Apt/Suite Alpha
22 ClaimantBuzzer Claimant Buzzer Alpha
23 ClaimantAddress Claimant Address Alpha
24 ClaimantCity Claimant City Alpha
25 ClaimantProvince/State Claimant Province/State Alpha
26 ClaimantPostalCode Claimant PostalCode Alpha
27 ClaimantCountry Claimant Country Alpha
28 ClaimantPhone Claimant Phone Alpha
29 ClaimantFax Claimant Fax Alpha
30 ClaimFile Claim File Alpha
31 DateofLoss Dateof Loss Date/Time YYYY-MM-DD
32 ClaimantPolicyNumber Claimant Policy Number Alpha
33 ClaimantP.O.Box Claimant P.O. Box Alpha
33 Billingsameasreferral Billing same as referral Numeric 1=Yes;2=No
Billing Field Name Description Field Type Acceptable Values
34 BillingFirstName Billing First Name Alpha
35 BillingLastName Billing Last Name Alpha
36 BillingCompany Billing Company Alpha
37 BillingAddress Billing Address Alpha
38 BillingCity Billing City Alpha
39 BillingProvince/State Billing Province/State Alpha
40 BillingPostalCode Billing Postal Code Alpha
41 BillingPhone Billing Phone Alpha
42 BillingFax Billing Fax Alpha
43 BillingEmail Billing Email Alpha
44 BillingP.O.Box Billing P.O. Box Alpha
Appointment Details Field Name Description Field Type Acceptable Values
45 Faxconfirmationofappointment Fax confirmation of appointment Numeric 1=Yes;2=No
46 Emailconfirmationofappointment Email confirmation of appointment Numeric 1=Yes;2=No
47 Phoneconfirmationofappointment Phone confirmation of appointment Numeric 1=Yes;2=No
48 Notes Notes Alpha
49 ArrangeAppointmentwithclaimant Arrange Appointment with claimant/patient Numeric 1=Yes;2=No
50 ConfirmAppointmentwithclaimant Confirm Appointment with claimant/patient Numeric 1=Yes;2=No
51 DateandTime Date and Time of appointment Date/Time YYYY-MM-DDHH:MM:SS
52 Duration Duration Date/Time hh:mm
53 AppointmentLocation Location Alpha
54 TypeofAssessment Type of Assessment Alpha
Pickup Details Field Name Description Field Type Acceptable Values
55 PickupTime Pickup Time Date/Time YYYY-MM-DDHH:MM:SS
56 PickupAddress Pickup Address Alpha
57 PickupCity Pickup City Alpha
58 PickupPostalCode Postal Code Alpha
59 PickupApt/Suite Pickup Apt/Suite Alpha
60 PickupBuzzer Pickup Buzzer Alpha
61 PickupProvince/State Pickup Province/State Alpha
62 PickupPhone Pickup Phone Alpha
63 WheelchairVehicle Does claimant require a wheelchair accessible vehicle? Numeric 1=Yes;2=No
64 SpecialNeeds Does claimant require special needs (e.g. Assistance)? Numeric 1=Yes;2=No

Field List transferred to SmartSimple

Sample Code

test
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