View source for Using Instant Messaging

==Using Instant Messaging==
You can also send stored messages to people within your copy of [[SmartSimple]].

* You can access Instant Messaging under the '''Communication''' category.
* These messages are stored in the recipient’s inbox, and are also displayed in the sender’s Instant Message outbox.
* You can send an Instant Message to someone that is currently online by clicking on his or her name in the '''People Online''' list.
* If the person is not online then you can click on the Open Message Center icon for that person in the Organization Hierarchy, in the [[Internal|internal]] list or [[External|external]] contacts list.

==Sending Instant Messages==
1. Click on a [[Username|username]] in the '''People Online''' list.

The '''Instant Message''' window is displayed.

The [[Username|username]] is set to the name selected from the '''People Online''' list.

You can switch an Instant message to an email message by clicking the '''Switch to Email''' button – provided you have previously set up an email account.

[[Image:Quick1.png]]

2. Type the '''Subject'''.

3. Type the '''Message Body'''.

==Instant Message – In and Out Box==
The message is sent, and a copy is stored in your outbox. You will know when a message is read by reviewing your outbox.

1. Click the '''Communications''', '''Instant Messages''' [[Menu|menu]].

The inbox is displayed.

Note the button at the top of the page displays your '''Sent''' items.

==Replying to Instant Messages==
There are a number of indications that a message has arrived:

* The message alert is displayed below the '''People Online''' list.
* The message is displayed in your inbox with a '''New Item''' icon.

==Navigating and Managing Message Information==
At the top and bottom of the message list the navigation controls are displayed.

[[Image:Quick.png]]

The '''Inbox''' also displays the '''Delete''' button and the '''Select/Deselect''' check boxes.

[[Image:Quick2.png]]

1. Click the '''Select All''' check box.

All the messages are selected.

2. Click the '''Delete''' button.

All messages are deleted.

==Terminate User Session==
{{GUA}}s have the ability to immediately disconnect a logged in user through the '''Instant Messaging''' application.<br />
See [[Terminate User Session]]


[[Category:Security]][[Category:Communications]]