View source for Data Exchange Overview

The [[SmartSimple]] Data Exchange technique provides a secure method of transferring information between SmartSimple systems. This technique is mostly used to share information between an Insurer and Service Provider (or between Service Providers). 

==What are the benefits of Data Exchange?==
===Support intra-organizational Case Management===
More than one organization can participate in the same case, and at the same time retain unique information about the case that is not shared.
===Encrypted electronic transmission===
# The Data is compressed (to reduce size), encrypted (to ensure confidentiality) and transmitted between [[SmartSimple]] systems.
# Secure transmission of medical briefs and Insurer Examination reports saves turnaround time in a regulation imposed and time lined cycle.
==What type of Data is transmitted via Data Exchange?==
* Claim Information ([[Level 1 Entity]])
* Assessment Information ([[Level 2 Entity]])
* Billing Information ([[Level 3 Entity]])
* [[Notes]] associated with the Claim
* [[Contact]]
* Attached File and Documents
==What is the Data Exchange Technical Protocol?==
* User Clicks a button to trigger the process.
* System compresses information to a zip file.
* Encrypted with a key using DES/MD5.
* Post to ONE Target server –https (SSL).
* Recipient server is notified of the New Note or New Package.
* User unpacks the package and new data is Added/Updated on the system.
==What is the Data Exchange Business Protocol?==
Business protocols vary and are implemented as prescribed by the Insurer.
Commonly followed business rules include:
* Sender '''must''' add a Note before Exporting the Package.
* Uploaded documents must follow the Insurer prescribed naming convention.
==How can i track the exchange on a Claim?==
You can track the Claim Exchange in following ways:
* [[Exchange History]]
* [[UTA Level One Notes Exchange|Notes Exchange History]]
* Incoming Packages
* Exported Packages
==How is Data Exchange Configured?==
Data Exchange is configured in following steps:
* [[Configuring a Sending Instance]]
* [[Configuring a Receiving Instance]]
==Troubleshooting Data Exchange Issues==
'''Issue:''' Why am i not able to export the claim to an Insurer?<br>
'''Resolution:''' You can only Export a claim that was originally received from the Insurer via Data Exchange.<br>
'''Issue:''' I get error when Unpacking a package.<br>
'''Resolution:''' See [[Notes on Unpacking]] for commonly seen data exchange errors.<br>


[[Category:Data Exchange]]