Difference between revisions of "Main Page"

From SmartWiki
Jump to: navigation, search
m
(48 intermediate revisions by 5 users not shown)
Line 1: Line 1:
 
'''Welcome to the SmartSimple Wiki'''
 
'''Welcome to the SmartSimple Wiki'''
  
This Wiki contains a complete and expanding library of technical information about the SmartSimple platform. If you are more interested in details of how the platform is used in various markets, you should visit http://www.smartsimple.com, our website.
+
Hello and welcome to the SmartSimple Wiki! Here, you will find everything you need to know to configure and use your SmartSimple system. This ever-expanding library of articles is updated regularly to include new functionality and features as we continue to evolve in the cloud.
  
'''Background'''
+
{|
  
Since 2002, SmartSimple has worked with our customers and partners to create a '''Solutions Platform''' that we collectively believe reflects how organizations will interact in the 21st Century.
 
  
By listening to our customers, we have collectively created a system for intra- and inter-organization interaction and collaboration. Today we offer world class, browser-based software, which can be configured to meet the workflow needs of specific verticals and the functional needs of any organization.
+
[[File:eric-upgrade-btn.png|330px|link=Category:Upgrades]]
  
{|
+
[[File:Video-mark-btn.png|330px|link=Category:Video]]
  
| [[File:eric-upgrade-btn.png|330px|link=Category:Upgrades]]
+
|}
 +
 
 +
'''Exploring our Wiki'''
 +
 
 +
Articles are searchable alphabetically (A to Z) or by category (e.g. Custom Field Types, HCAI, Notes, etc.)
  
| [[File:Who-is-using-btn.png|330px|link=http://www.smartsimple.com/collaborators-online.html]]  
+
You can also go directly to the links for our '''[[:Category:Video|Video library]]''' to see our latest instructional and informative videos (also found on our SmartSimple YouTube channel), or to our '''[[:Category:Upgrades|Upgrade Library]]''' to check out the latest and greatest work we've done to make your life smarter and more simple!
  
|-
+
If you're looking for insight into managing your process workflow, go directly to our '''[[UTA|Universal Tracking Application<sup>TM</sup>]]''' section. This section offers insight into everything from managing granting processes through research projects to insurance claims.
  
| [[File:Video-mark-btn.png|330px|link=Category:Video]]
+
For some deeper insight into the nuts and bolts (or, well, APIs and XMLs), check out our '''[[:Category:Expert Tips and Tricks|Expert Tips and Tricks]]''' for configuring your system.
  
| [[File:chins-musings-btn.png|330px|link=Category:Chin’s Musings]]
+
'''How? and Why?'''
  
|}
+
Sometimes you want to know how to configure something in your SmartSimple system. Sometimes you just want to know why a particular feature, or upgrade of a current function is useful or important. So, to help you more easily navigate our Wiki, we've added two new categories: '''[[:Category:How|How]]''' and '''[[:Category:Why|Why]]'''. '''[[:Category:How|How]]''' tells you how to configure (techy stuff) our features, and '''[[:Category:Why|Why]]''' tells you the advantages (non-techy stuff) of using our features. You can either search these categories or you can click on the links at the top and bottom of each article page to go from one topic to the other.
 +
 
 +
 
 +
'''Acronyms, Terms and Abbreviations'''
 +
 
 +
Working with a cloud-based service provider means you probably hear a lot of unfamiliar words and phrases and wonder what they all mean. So, to help you better understand your system, the SmartSimple team has created a list of [[SmartSimple_Acronyms,_Abbreviations_and_Terminology | Acronyms, Terms and Abbreviations]] to clarify what we mean when we talk about things like the UTAs, Instances, Entities and SmartFolders.
 +
 
 +
 
 +
'''About the SmartSimple Platform'''
 +
 
 +
SmartSimple is designed to help your organization connect with your communities and streamline your administrative processes, using a system that’s almost endlessly configurable. Once implemented, our clients are able to administer their SmartSimple system on their own, though, of course, our team is always available to help.
 +
 
 +
It’s been over a decade since we started helping clients, and our core mission of providing personalized software solutions is still at the center of everything we do.
 +
 
 +
 
 +
'''Why the SmartSimple Platform?'''
  
 +
SmartSimple is the ideal system for organizations that work with diverse and dispersed communities, giving you the power to control and track your information, your way. SmartSimple provides a high level of transparency for your users; you decide who can access your data through a series of unique user portals.
  
'''Exploring the Wiki'''
+
Completely automated, SmartSimple puts the control of your system in your hands. Our cloud-based solution means you can communicate and integrate seamlessly with your community and the world. SmartSimple works hand in hand with your team to implement your system, enhancing and organizing your processes in a way that’s intuitive to you and your users.
  
The [[SmartSimple]] Solution Platform is divided into the following areas within the Wiki:
 
* '''[[System Architecture]]''' - these topics will provide you with an in-depth technical overview of the '''System Design''' and '''System Extendability'''.
 
* '''[[Organization and People]]''' - Organizations and people are key to the system - everything pivots around the person - every contact can be a [[User|user]] and every [[User|user]] can participate in your unique organization.
 
  
* '''[[Universal Tracking Application]]''' - this is the [[Application|application]] that our customers use to create their unique [[Applications|applications]]. Historically this work would have required custom development. The Universal Tracking Application encompasses a wide range of functionalities, from managing research projects to managing insurance claims.
+
'''More than just a service provider…'''
  
* '''[[On-Demand]] [[Application|Applications]]''' - these built-in [[Applications|applications]]: [[Sales Tracking]], [[Applicant Tracking]], Email Broadcast, [[Web Form|Web Forms]] and [[Smart Folder|SmartFolders]] form a basic set of [[Applications|applications]] that can be enabled and configured.
+
SmartSimple is not just a supplier; we’re your trusted partner. Our team is at your side from the first demonstration through implementation, training and beyond, always here to answer questions, provide guidance and offer assistance whenever you need us.
  
* '''[[Inter-organization Collaboration]]''' - these topics describe how you can link your [[Instance|instance]] of [[SmartSimple]] to other [[Instance|instances]] in order to share information and collaborate using the [[:Category:Universal Tracking Application|Universal Tracking Application]].
+
We’ve worked hard to gain the trust of tens of thousands of users around the world: contact us to learn how we’ll earn your trust, too!
  
  
'''Vertical Market Solutions'''
+
'''Where We Work'''
  
The SmartSimple platform supports many vertical market solutions.
+
SmartSimple software is a unique cloud-based platform that works within three specific vertical markets:
  
* '''[[Collaborative Case Management]]''' - [[SmartSimple]]'s collaborative case management accelerates resolution while reducing the case management costsVirtual case files are easy to create and manage through a powerful combination of customizable case templates and advanced document creation and management features. [[Role]]-based collaboratives bring together all stakeholders to address matters. And predefined [[Workflows|workflows]] can accelerate analysis, resolution, and archiving.
+
* '''Grants Management''' - Use SmartSimple to manage your entire grants lifecycle with '''[http://smartsimple.com/grants-management-software.html GMS360<sup>o</sup>]''', from application to post-award monitoring. Read about us in the Idealware report, "'''[http://smartsimple.com/images/brochures/Idealware's-A-Consumers-Guide-to-Grants-Management-Software-2016-Excerpt.pdf  A Consumer's Guide to Grants Management Software"]''' or see the '''[http://idealware.org/reports/consumers-guide-grants-management-systems  full report].'''
  
* '''[[Medical Case Management]]''' - [[SmartSimple]]'s cloud computing solution is used collaboratively by insurance companies and their private medical partners. A unique aspect of [[SmartSimple]]'s Medical Case Management software is its ability to securely share case information between the different assessment and care providers. This feature allows insurance companies and related agencies to share information when needed, but only permits them to see the information they need; confidential information about clients remains confidential. [[SmartSimple]] provides seamless and full integration across all critical care management functions.
+
* '''Research Management''' - Research funders use '''[http://smartsimple.com/research-management-software.html  RMS360<sup>o</sup>]''' to manage all aspects of their programs and grants, from drafting the initial proposal to final funding.
  
* '''[[Research and Grants Management]]''' - [[SmartSimple]]'s collaborative grants, awards and project tracking management solution is a comprehensive software solution that is delivered over the internet. It is designed to track and manage any and all relevant aspects of the grant making life cycle including but not limited to: proposal submission, transitioning proposals into awards, award tracking, administration processing, and flexible financial reporting. With SmartSimple, you stand to increase operational efficiencies, achieve regulatory compliance, and drive accountability and transparency throughout your organization's grant making process.
+
* '''Case Management''' - Service providers and insurers easily collaborate using SmartSimple's '''[http://smartsimple.com/medical-claims-management-software.html  CMS360<sup>o</sup>]'''.
  
 
<!--* '''Property Management''' - [[SmartSimple]] Realty Solutions is a leading provider of integrated web-based solutions for the global real estate market. Our solutions focus on building level administration, operations and communications, and are scalable to any size or type of property including: Condominiums, co-ops and community associations, Residential rental properties, Commercial, recreational and campus facilities. [[SmartSimple]] Realty Solutions is recognized by several of North America's leading builders, management and security companies as an indispensable tool for implementing best practices, improving operational efficiency and property communications.
 
<!--* '''Property Management''' - [[SmartSimple]] Realty Solutions is a leading provider of integrated web-based solutions for the global real estate market. Our solutions focus on building level administration, operations and communications, and are scalable to any size or type of property including: Condominiums, co-ops and community associations, Residential rental properties, Commercial, recreational and campus facilities. [[SmartSimple]] Realty Solutions is recognized by several of North America's leading builders, management and security companies as an indispensable tool for implementing best practices, improving operational efficiency and property communications.
 
-->
 
-->
* '''Insurance Carriers''' - [[SmartSimple]] offers two solutions to insurers and independent insurer adjusters. The first offers complete functionality which includes but is not limited to: reporting, referral management, applicant tracking, e-mail broadcasts and webforms. The lite solution primarily acts as a form submission portal that automates the insurance claim workflow process.
+
* '''GSA Advantage and GovCloud''' - SmartSimple is a '''[http://smartsimple.com/gsa.html  GSA Advantage]''' approved supplier and is authorized to connect with the '''[http://aws.amazon.com/govcloud-us/  AWS GovCloud]'''.
  
* '''[[Talent Management]]''' - Organizations worldwide use [[SmartSimple]]'s talent management software as a service to assess, acquire, develop and align their workforce in relation to overarching strategic objectives. We recognize that an effective talent management strategy involves the integration of diverse HR initiatives such as recruitment, retention, employee engagement, leadership development, and succession planning. SmartSimple's talent management solution is used by both recruitment and employment agencies as well as individual companies of all sizes. Our clients appreciate that we understand the importance of talented and engaged employees as they are considered by many business leaders to be the only true source of differentiation in today's competitive marketplace. This makes talent management a major tactical business issue, and the top issue facing HR management.
+
<!--* '''[[Talent Management]]''' - Organizations worldwide use [[SmartSimple]]'s talent management software as a service to assess, acquire, develop and align their workforce in relation to overarching strategic objectives. We recognize that an effective talent management strategy involves the integration of diverse HR initiatives such as recruitment, retention, employee engagement, leadership development, and succession planning. SmartSimple's talent management solution is used by both recruitment and employment agencies as well as individual companies of all sizes. Our clients appreciate that we understand the importance of talented and engaged employees as they are considered by many business leaders to be the only true source of differentiation in today's competitive marketplace. This makes talent management a major tactical business issue, and the top issue facing HR management.-->
  
We built [[SmartSimple]] to empower organizations in the 21st Century and we built the Wiki to make sure everyone can get all the information that you need when you need it.
+
'''Interested in learning more?'''
  
'''[[Mike Reid and Keith Yau]]''', Founders - [[SmartSimple]] Software Inc.  
+
Visit the '''[http://www.smartsimple.com/  SmartSimple website]''' for more information about who we are, our solutions and how we work with you. You can also '''[http://smartsimple.com/demo-request.html  request a demo]''', call us toll-free at 1.866.239.0991 or '''[mailto:sales@smartsimple.com  email]''' our sales team directly.  
  
'''[http://www.smartsimple.com/ For additional information please visit our website.]'''  
+
'''Feedback'''
  
 +
Have a suggestion for an article we should have on our Wiki? Interested in a video on a particular feature or function of SmartSimple? Let us know! Drop us a line at '''[mailto:marketing@smartsimple.com  marketing@smartsimple.com]''' and share your thoughts and ideas!
  
 
[[Category:SmartSimple]]
 
[[Category:SmartSimple]]

Revision as of 09:02, 27 July 2016

Welcome to the SmartSimple Wiki

Hello and welcome to the SmartSimple Wiki! Here, you will find everything you need to know to configure and use your SmartSimple system. This ever-expanding library of articles is updated regularly to include new functionality and features as we continue to evolve in the cloud.

Eric-upgrade-btn.pngVideo-mark-btn.png

Exploring our Wiki

Articles are searchable alphabetically (A to Z) or by category (e.g. Custom Field Types, HCAI, Notes, etc.)

You can also go directly to the links for our Video library to see our latest instructional and informative videos (also found on our SmartSimple YouTube channel), or to our Upgrade Library to check out the latest and greatest work we've done to make your life smarter and more simple!

If you're looking for insight into managing your process workflow, go directly to our Universal Tracking ApplicationTM section. This section offers insight into everything from managing granting processes through research projects to insurance claims.

For some deeper insight into the nuts and bolts (or, well, APIs and XMLs), check out our Expert Tips and Tricks for configuring your system.

How? and Why?

Sometimes you want to know how to configure something in your SmartSimple system. Sometimes you just want to know why a particular feature, or upgrade of a current function is useful or important. So, to help you more easily navigate our Wiki, we've added two new categories: How and Why. How tells you how to configure (techy stuff) our features, and Why tells you the advantages (non-techy stuff) of using our features. You can either search these categories or you can click on the links at the top and bottom of each article page to go from one topic to the other.


Acronyms, Terms and Abbreviations

Working with a cloud-based service provider means you probably hear a lot of unfamiliar words and phrases and wonder what they all mean. So, to help you better understand your system, the SmartSimple team has created a list of Acronyms, Terms and Abbreviations to clarify what we mean when we talk about things like the UTAs, Instances, Entities and SmartFolders.


About the SmartSimple Platform

SmartSimple is designed to help your organization connect with your communities and streamline your administrative processes, using a system that’s almost endlessly configurable. Once implemented, our clients are able to administer their SmartSimple system on their own, though, of course, our team is always available to help.

It’s been over a decade since we started helping clients, and our core mission of providing personalized software solutions is still at the center of everything we do.


Why the SmartSimple Platform?

SmartSimple is the ideal system for organizations that work with diverse and dispersed communities, giving you the power to control and track your information, your way. SmartSimple provides a high level of transparency for your users; you decide who can access your data through a series of unique user portals.

Completely automated, SmartSimple puts the control of your system in your hands. Our cloud-based solution means you can communicate and integrate seamlessly with your community and the world. SmartSimple works hand in hand with your team to implement your system, enhancing and organizing your processes in a way that’s intuitive to you and your users.


More than just a service provider…

SmartSimple is not just a supplier; we’re your trusted partner. Our team is at your side from the first demonstration through implementation, training and beyond, always here to answer questions, provide guidance and offer assistance whenever you need us.

We’ve worked hard to gain the trust of tens of thousands of users around the world: contact us to learn how we’ll earn your trust, too!


Where We Work

SmartSimple software is a unique cloud-based platform that works within three specific vertical markets:

  • Research Management - Research funders use RMS360o to manage all aspects of their programs and grants, from drafting the initial proposal to final funding.
  • Case Management - Service providers and insurers easily collaborate using SmartSimple's CMS360o.
  • GSA Advantage and GovCloud - SmartSimple is a GSA Advantage approved supplier and is authorized to connect with the AWS GovCloud.


Interested in learning more?

Visit the SmartSimple website for more information about who we are, our solutions and how we work with you. You can also request a demo, call us toll-free at 1.866.239.0991 or email our sales team directly.

Feedback

Have a suggestion for an article we should have on our Wiki? Interested in a video on a particular feature or function of SmartSimple? Let us know! Drop us a line at marketing@smartsimple.com and share your thoughts and ideas!