Difference between revisions of "Browser"

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(For iOS and Android (Tablet and Phone))
 
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SmartSimple is accessed through any popular browser.
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=Supported Web Browsers=
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The following web browsers are supported by SmartSimple Cloud. For the best experience we suggest using the latest version of Chrome or Safari.
  
The following browsers are currently supported:
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==For Windows, macOS or Linux==
* '''Chrome''': two most recent versions* [http://www.google.com/chrome/ download]<br />
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{| class="wikitable"
* '''Firefox''': two most recent versions* [http://www.mozilla.org/ download]<br />
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|-
* '''Safari''': two most recent versions* [http://www.apple.com/safari/ download]
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||Google Chrome
* '''Internet Explorer''' [http://windows.microsoft.com/en-IE/internet-explorer/download-ie download]: version 8.0 and higher<br />
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||two most recent versions https://www.google.com/chrome/
::* '''Note 1:''' As of Jan. 12, 2016, only the two most recent versions of Internet Explorer, available for the Windows operating system in use, will be supported.  This is reflective of [https://support.microsoft.com/en-us/gp/microsoft-internet-explorer/ Microsoft's browser version support policy].
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::* '''Note 2:''' Internet Explorer compatibility should not be enabled for access to SmartSimple as some items such icons displayed on buttons (Font Awesome) will not be displayed correctly.  For additional information on disabling Internet Explorer compatibility mode see [http://kb.mit.edu/confluence/display/istcontrib/How+to+change+your+setting+for+Compatibility+mode+for+Internet+Explorer / Disable Compatibility Mode]
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||Mozilla Firefox
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||two most recent versions https://www.mozilla.org/en-US/
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|-
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||Apple Safari
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||two most recent versions https://www.apple.com/safari/
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|-
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||Microsoft Edge Chromium
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||two most recent versions https://www.microsoft.com/en-us/edge/
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|-
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||Microsoft Internet Explorer and Edge (Non-Chromium)
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||Not Supported &dagger;
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|}
  
*''Firefox, Chrome and Safari support applies to the current version published by the manufacturer '''excluding beta releases''',''
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By the '''two most recent versions''', we are referring to the current version published by the manufacturer excluding beta releases, and the previous version. Other browsers or older versions of supported browsers aren’t guaranteed to support all features.
&nbsp;''and the previous version.''
 
  
All browsers listed above are supported on all '''Windows''', '''OS X''' and '''Linux''' Operating Systems that are explicitly stated as supported by the individual browser manufacturer.
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&dagger;Support for Internet Explorer ended November 2020. '''Compatibility Mode''' and ''' Internet Explorer mode''' are '''NOT''' supported.
  
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==For iOS and Android (Tablet and Phone)==
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{| class="wikitable"
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|-
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||iOS
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||Apple Safari
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|-
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||Android
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||Google Chrome
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|}
  
[[Category:Glossary]]
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==Browser and Device Performance==
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Here are some things you can do to ensure optimal performance of your device and browser.
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*Ensure your device is fully charged or connected to power
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*Close other applications
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*Disable or remove unneeded browser plugins
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*Ensure you are on the latest stable version of your browser
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*Switch to a different browser (Google Chrome is considered the fastest for Windows)
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*Restart your device or browser
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*Clear Browser Cache (Ctrl+Shift+Del)
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[[Category:Interface]]

Latest revision as of 14:59, 17 March 2023

Supported Web Browsers

The following web browsers are supported by SmartSimple Cloud. For the best experience we suggest using the latest version of Chrome or Safari.

For Windows, macOS or Linux

Google Chrome two most recent versions https://www.google.com/chrome/
Mozilla Firefox two most recent versions https://www.mozilla.org/en-US/
Apple Safari two most recent versions https://www.apple.com/safari/
Microsoft Edge Chromium two most recent versions https://www.microsoft.com/en-us/edge/
Microsoft Internet Explorer and Edge (Non-Chromium) Not Supported †

By the two most recent versions, we are referring to the current version published by the manufacturer excluding beta releases, and the previous version. Other browsers or older versions of supported browsers aren’t guaranteed to support all features.

†Support for Internet Explorer ended November 2020. Compatibility Mode and Internet Explorer mode are NOT supported.

For iOS and Android (Tablet and Phone)

iOS Apple Safari
Android Google Chrome

Browser and Device Performance

Here are some things you can do to ensure optimal performance of your device and browser.

  • Ensure your device is fully charged or connected to power
  • Close other applications
  • Disable or remove unneeded browser plugins
  • Ensure you are on the latest stable version of your browser
  • Switch to a different browser (Google Chrome is considered the fastest for Windows)
  • Restart your device or browser
  • Clear Browser Cache (Ctrl+Shift+Del)