Workflow Types

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Overview

Workflow Type Enabled On Trigger Termination
Recurring   Activate button on Workflow Deactivate button on Workflow
Company Company or Branch New or Modified company or Branch N/A
User Company or Branch New or Modified user or contact N/A
File SmartFolder New or Modified file in SmartFolder N/A
Applicant Tracking Always Available Assignment Status Assignment Status
Job Tracking Job in Job Tracking or Applicant Tracking Job Status Job Status
Sales Tracking Opportunity Opportunity Status Opportunity Status
Smart Folders      
Web Forms Web Form New or Modified Web Form N/A
Universal Tracking Application
Select the name of the relevant UTA
UTA Template Level 1 Status Level 1 Status
Single File or Multiple Files Custom Field
Note: Can be at any level within the selected UTA
File upload
Note: Within the workflow set Trigger When to --Deactivate--
N/A
Tracking Activities UTA Template Level 2 Status Level 2 Status
Tracking Activity Assignment UTA Template Addition of Level 2 Contact N/A
Tracking Sub-Activities UTA Template Level 3 Status Level 3 Status
Transactions N/A Transaction Status N/A
Notes      
UTA Role Assignment UTA Template Contact Assignment at Level 1
(with the Role specified)
N/A
UTA Company Assignment UTA Template Company Assignment at Level 1 N/A

Details

Company

  • If New is selected the Workflow will only be triggered when a new Company is created.
  • If Modified is selected the Workflow will be triggered both when a new Company is created, or an existing Company is modified.
  • Only a single Company workflow can be selected per Company.
  • When a Company is created/modified it will trigger the Workflow on the parent company, as well as that parent's company, and so on...

User

  • If New is selected the Workflow will only be triggered when a new User or Contact is created.
  • If Modified is selected the Workflow will be triggered both when a new User/Contact is created, or an existing User/Contact is modified.
  • Only a single User workflow can be selected per Company.
  • When a User is created/modified it will trigger the Workflow on the parent company, as well as that company's parent company, and so on...

UTA Level 1

  • To create a status-driven Workflow associated with a UTA Level select the name of the UTA as the Workflow Type.
  • Be sure to enable the Workflow on the relevant Template page in the UTA.

UTA File Upload

  • To create a Workflow that is triggered by uploading a file to a Single File or Multiple Files Custom Field select the name of the UTA as the Workflow Type. Select --Deactivate-- as the Trigger When setting.
  • Note: This is the configuration for Single or Multiple File Custom Fields at Level 1, Level 2 and Level 3.
  • If the file Custom Field is located at Level 2 or Level 3 you can connect this Workflow to a Tracking Activities or Tracking Sub-Activities Workflow Type in order to carry out the Workflow Tasks available at those levels.
  • The Workflow is not triggered by file deletions.
  • Note: The history list on the workflow will only track file uploads to Level 1 Custom Fields. Uploads to File Custom Fields located at Level 2 and level 3 will not be included in the list.

See Also




Previous.png Workflow Properties Creating a Single Step Workflow Next.png