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Revision as of 13:14, 18 September 2010
Contents
General Information
The SmartSimple platform is upgraded with new features and enhancements approximately every 2 to 3 months.
This page will provide a general overview of each upgrade, with links to the Wiki articles describing the new or updated features and how to use them. You can also subscribe to the Technical Journal that is sent out prior to each upgrade on the Newsletter Signup Page. (Unsubscribe here).
System Upgrade Process
The objective of the System Upgrade Process is to ensure that customers have a chance to review, without compromising the integrity of their production system, how their applications and information will work following the upgrade. In order to take advantage of this you will need to know how to access your backup instance of SmartSimple. If you need assistance with this either refer to the Backup Server and Testing Instances Wiki article, or contact the SmartSimple support desk.
Backup Server Update
- Each backup server will be updated to the "release candidate" on the Tuesday prior to the upgrade date.
- This update will provide for instance specific testing of release candidate, as you can log into your respective backup server and test the the changes against your most current data and configuration.
- Internal staff will also be using these servers to perform instance specific testing.
- The update will stay in place on the backup server for the Tuesday, Wednesday and Thursday of the update week.
Update Go/No-Go
- Subject to satisfactory testing on both the pre-production server and the production backup servers, the go/no go decision will be made on Thursday at 12:00pm.
WebEx
- There will be a Pre-Release WebEx session the week prior to each upgrade that will provide technical details on how to implement and use the new features and enhancements.
- Details of each WebEx session will be posted on this page once it is scheduled.
Next Upgrade: 30 September 2010 and 14 October 2010
The next upgrade cycle will commence on the 30th of September, 2010.
The following server will be upgraded on Thursday 30 September, 2010 at 10pm EST:
- smartsimple.biz
The backup server (*.smartsimplebk.biz) will be upgraded on Tuesday September 28th for testing.
The following servers will be upgraded on Thursday 14 October, 2010 at 10pm EST.
- smartsimple.com
- smartsimple.ca
- smartsimple.ie
- smartsimple2.biz
- smartsimple3.biz
The associated backup servers will be upgraded on Tuesday 12 October for testing.
Important: The upgrade will be applied to your backup server 2 days prior to the scheduled upgrade date for your production server. You are encouraged to log into your backup server during this period to test the changes against your most recent data and configuration. Backup Server and Testing Instances
If your organization has a dedicated SmartSimple server or you host in-house the support team will be in contact with your system administrator after October 18th to schedule the upgrade of your server.
WebEx Demonstration Session
Topic: September Upgrade
- TBC
Next Upgrade (October 2010) Features (This section is under construction)
Click on any heading below to go to the associated Wiki article.
TBC
Previous Upgrades
Click on the links below to find detailed information on previous upgrades.
- The date listed indicates when the upgrade cycle commenced. Not all servers were upgraded on that date.
